Understanding Your Customer

ACS is campaigning to create 25,000 Dementia Friends across the convenience sector as part of its 25th-anniversary.

M60 0AG

This Understanding Your Customers with Dementia training session will teach:-	The signs of dementia-	How the physical effects of dementia can affect a person&#x27;s behaviour and responses to everyday situations-	How to identify and effectively support customers who may be affected by dementiaThe training is suitable for all convenience retail colleagues. By attending you will become a registered Dementia Friend and gain a badge to demonstrate your understanding to customers and colleagues. For more information, please contact Steve Dowling via steve.dowling@acs.org.uk / 01252 533009.

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Understanding Your Customer

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Understanding Your Customer

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