Understanding Your Customer

ACS is campaigning to create 25,000 Dementia Friends across the convenience sector as part of its 25th-anniversary.

LN5 7DB

This Understanding Your Customers with Dementia training session will teach:

-	The signs of dementia
-	How the physical effects of dementia can affect a person's behaviour and responses to everyday situations
-	How to identify and effectively support customers who may be affected by dementia

The training is suitable for all convenience retail colleagues. By attending you will become a registered Dementia Friend and gain a badge to demonstrate your understanding to customers and colleagues.

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Understanding Your Customer

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Understanding Your Customer

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