Is my ticket refundable?

Unfortunately, your ticket is non-refundable. If something comes up that you are unable to attend, your supplies will be packaged up for you to complete the mat on your own time.

Will my doormat endure the weather?

In short, yes! However, if it is consistently exposed to the elements it will significantly shorten the lifetime of the mat. It is recommend to keep it covered or semi-covered (on a porch, for example) to prolong the life of the mat.