Kanban System Design (KMPI) NYC

CANCELLATION POLICY – PLEASE NOTEWith the goal of always delivering the most current and relevant content, please note that the class agenda, contents and schedule, are subject to change.Substitutions are accepted at any time. If you cannot attend a class you signed up for, let us know as soon as possible, and we can usually put you in one of the next regularly scheduled classes for no fee! In the event that you wish to cancel outright, cancellations must be notified by email and refunds will be provided according to the following:More than 10 days prior = 80% of course fee5 to 10 days prior = 50% of course feeLess than 5 days = no refund providedAriel Partners reserves the right to postpone or cancel this event if there are insufficient registrations or if presenters are unable to attend due to illness. If necessary, you will be notified no later than 7 days prior to the event and all registration payments will be refunded promptly. If circumstances require, presenters may be substituted for alternative qualified presenters with equivalent experience.Please be advised that events can be subject to changes in date and/or venue due to acts out of our control such as bad weather, civil unrest, etc. It is recommended that you purchase changeable and refundable tickets. Ariel Partners will not be responsible for incurred costs in the event that we need to make changes due to circumstances beyond our control.For more information, please contact us at:training@arielpartners.com

ARIEL PARTNERS

Teach For America

Kanban System Design (KMP I) NYC

Are you finding the demands to your team overwhelming and the process chaotic? Are your customers saying your team takes too long to deliver or that they have no idea what your team is busy doing? Do you have a growing backlog with requests months to years old? Are people with critical skills not available when you need them? Do you feel like priorities are changing all the time? On top of your ever-growing delivery workload, are you able to develop the capabilities of your team?
This interactive 2-day workshop shows how the Kanban Method helps individuals, teams, and programs to manage and improve the delivery of products or services to customers. You will learn the core concepts and will practice the design of a Kanban system via group exercises, practical examples, and engaging classroom type teaching. You will also learn how to use Kanban to reduce work delivery times, prioritize demand based on team capacity, reduce firefighting and minimize the negative effects of unplanned work. You will also see how within months of using Kanban systems, teams worldwide pulled themselves out of common sinkholes and significantly improved cycle times, quality, trust with customers and team morale.
Included in this course is an e-book copy of David Anderson’s Kanban: Successful Evolutionary Change for Your Technology Business. The workshop reflects the theory outlined in this book. After successful completion of this course, attendees will receive a membership to the Lean Kanban University (LKU), a certificate of completion and access to the members’ only sections of the LKU website.
Working in small teams, class attendees will learn the end-to-end process for analyzing and designing a Kanban system and how using this service-delivery approach can help unify teams and promote cross-functional collaboration. They will learn the basic concepts of flow, pull, and collaborative improvement. At the end of the training, participants will understand:

•	How to identify and address bottlenecks
•	How to work with shifting priorities
•	How to deal with interrupt work and multi-tasking

The class is presented in the form of intensive, non-technical exercises organized in small groups, games, classroom teaching and discussion.
Topics: Kanban System Design, Classes of Service, Workflow Mapping, Visualization, Theory of Constraints, Risk Management, Metrics, Case Studies, Kanban Simulation

DAY 1 &amp; 2
Experience the key concepts listed below through using the getKanban simulation
Meet and Experience Kanban
•	Full simulation using the getKanban game
Definition of Kanban
•	Foundational Principles (Change Management and Service Delivery)
•	Core Practices
•	The Kanban Lens
•	The Kanban Values
•	Service orientation
Understanding Kanban
•	Visualization
•	Pull-Based Systems
•	Commitment in Kanban
•	Replenishment and Planning
•	Delivery of Products
•	Lead and End-to-End Cycle Times
•	Little’s Law
•	Cumulative Flow Diagrams
•	Flow Efficiency
•	Metrics in Kanban Systems
Introduce Kanban
Review of a case study as well as practical work with examples of the participants in the design of a Kanban system based on the System Thinking Approach to Implementing Kanban:
Implementing Kanban
•	STATIK - Systems Thinking Approach to Implementing Kanban
•	Understanding Sources of Variability
•	Identifying Opportunities to Improve
•	Analyzing Demand and Capability
•	Modelling Workflow
•	Designing a Kanban System
•	Work Item Types
•	Classes of Service
•	Motives for change
Kanban Board Design
•	Designing Kanban Ticket
•	Examples of Visual Kanban Boards
Kanban Simulation
The course will familiarize students with these concepts through a sophisticated simulation of a Kanban System. Students will be challenged to develop, refine, and utilize their own Kanban to drive decisions and facilitate performance improvements. Learning will be very interactive and hands-on.

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Kanban System Design (KMPI) NYC

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