Nordic Customer Connect Event | Stockholm, Sweden

Registrations are closed

Thank you for your interest in the Customer Connect Event in Oslo! Please email Robin.Dahla@calabrio.com if you are interested in attending.

Nordic Customer Connect Event | Stockholm, Sweden

Join Calabrio for a full day of education, discussion, and networking with your contact center peers!

By Calabrio

Date and time

Thursday, March 14 · 9am - 5pm CET

Location

Scandic Continental

Vasagatan 22 111 20 Stockholm Sweden

Agenda

9:00 AM - 9:30 AM

Arrival & coffee

9:30 AM - 10:00 AM

Kick off & welcome

10:00 AM - 10:30 AM

Customer Success Story: H&M

10:30 AM - 10:45 AM

Coffee break

10:45 AM - 11:15 AM

Industry trends & challenges

11:15 AM - 12:00 PM

Experience Exchange #1

12:00 PM - 1:00 PM

Lunch (demos available!)

1:00 PM - 1:30 PM

Calabrio Product Roadmap Update

1:30 PM - 2:00 PM

Quality Management/Analytics Showcase

2:10 PM - 2:40 PM

Breakout Session #1

1.WFM user questions 2. Getting started with QM/Analytics 3. Contact center management

2:40 PM - 2:55 PM

Coffee break

3:00 PM - 3:30 PM

Breakout Session #2

1.WFM user questions 2. Getting started with QM/Analytics 3. Contact center management

3:30 PM - 4:00 PM

Experience Exchange #2

4:00 PM - 4:15 PM

Final wrap-up

4:15 PM - 5:15 PM

AW

About this event

This event is your opportunity to connect with the Calabrio team and users in a location near you! The event is free to attend.

Here’s what you can look forward to:

  • An overview of the Calabrio ONE Suite and a sneak peek at what’s coming next.
  • Access to Calabrio experts - bring your questions!
  • Hear from other users who are taking their contact centers to the next level.
  • Sharing experiences, networking and enjoying AW with your peers!

Secure your spot now as space is limited! Stay tuned for a full agenda to be announced.

Contact Events@Calabrio.com with any questions.

Any photos taken at this event may be used for future marketing purposes. If you have any questions or concerns, please reach out to champions@calabrio.com

Organized by

Calabrio

Calabrio, the workforce performance company, empowers your contact center as a brand guardian with our true-cloud, fully integrated suite to enrich and understand human interactions.

Sales Ended