Question 1

Can I get a refund?

Accepted Answer

Yes, up to one week prior to the event! This helps us better manage our waitlist. We aren't able to accommodate last-minute cancellations since they're tricky from an administrative standpoint. Request a refund here up to one week prior to the event!

Question 2

When should I arrive?

Accepted Answer

Our event starts at 5:30 PM. Please try not to come by before then– while we love to see your friendly faces, we need that time to set up and get everything ready before things get going. You’ll just be sitting around awkwardly otherwise, and that’s no fun for anyone.

Question 3

What if the event is sold out or ticket sales have ended, can I just show up at the door?

Accepted Answer

Unfortunately not! If we’re sold out that means we're really sold out! You can certainly add yourself to the waitlist, but if you haven’t received an actual ticket from Eventbrite for this event, we won’t be able to let you in the door.

Question 4

Can I transfer my ticket?

Accepted Answer

We currently do not accept ticket transfers, so if you know you can’t go, please update your ticket information by editing it via the link provided to you in your Eventbrite email.

Question 5

What do I need to bring to an event?

Accepted Answer

Other than your smiles? You should bring a form of ID. You won’t need to print out the PDF of the ticket, though– we will look you up when you arrive using all the digital things.

Question 6

Where can I park?

Accepted Answer

CyberArk has parking available on-site!

Question 7

Do you have food that is gluten free/vegetarian/vegan?

Accepted Answer

We do request that our sponsors include these options, but we are ultimately beholden to what they order. Most of the time these options are provided!

October Geek Out sponsored by CyberArk