Question 1

How many homes will be on this year's tour?

Accepted Answer

The live tour will feature five festively decorated homes throughout Greater Akron. Sponsors are also invited to the private Patron Party at Stan Hywet Hall & Gardens on Saturday, Dec. 2, to kick off this year's tour. The virtual tour will feature professionally filmed tours of seven homes.

Question 2

How much do tickets cost?

Accepted Answer

Early bird tickets are $30 each (plus Eventbrite processing fees) for the live or virtual tour, or $50 for a package of both live and virtual tour tickets and are available through Oct. 31. As an added benefit, the full ticket price is tax deductible (minus the Eventbrite processing fee.)

Question 3

What do proceeds from the Sugar Plum Tour support?

Accepted Answer

As the signature fundraiser of the Gay Community Endowment Fund of Akron Community Foundation, all proceeds from the Sugar Plum Tour remain in Greater Akron to benefit your community. Since 2005, GCEF has reinvested more than $750,000 into programs that positively impact the local LGBTQ+ community.

Question 4

Where do I pick up my tickets?

Accepted Answer

For the first time, tickets for the live tour will be digital. Upon arriving at a home, please present a digital (or printed) Eventbrite ticket to a volunteer. You should receive your ticket at the email address you used when you purchased your ticket on Eventbrite.

Question 5

I purchased a ticket but can no longer attend the tour. What should I do?

Accepted Answer

Tickets are nonrefundable but may be transferred. You are welcome to give your ticket to a friend or family member who will enjoy the tour. Please email Malia Rivera at mrivera@akroncf.org to make a change to your reservation.

Question 6

Where do I find the home locations?

Accepted Answer

A mobile-friendly online tour guide and map will be emailed to you the morning of the tour for your convenience. If you do not receive the email, please check your spam folder or email mrivera@akroncf.org for assistance.

Question 7

When can I begin touring the homes?

Accepted Answer

Guests may tour the homes in any order from 12 to 5 p.m. on Sunday, Dec. 3. Out of respect for the homeowners, please do not arrive before 12 p.m. or after 5 p.m.

Question 8

Can I take photos of the homes?

Accepted Answer

Yes, guests are encouraged to take photos of their tour experience and share it on social media, tagging @GayCommunityEndowmentFund on Facebook and Instagram. Photos are for personal use only and may not be used for commercial purposes. Please be respectful of the homeowners.

Question 9

How do I access the virtual tour?

Accepted Answer

You'll receive an email from Eventbrite by 9 a.m. on Sat. Dec. 9, with a link to view the tour. The email will be sent to the email address you used to purchase your tickets. Gift tickets will be sent to email addresses you provided at the time of registration.

Question 10

Once I receive the email, how do I view the tour videos?

Accepted Answer

Please click the link in the email to view the web page with the tour videos. The videos will all be available on a single web page, allowing you to view the tour at your leisure in any order you choose. The videos can be watched on your phone, tablet, laptop or home computer.

Question 11

How long do I have to view the tour?

Accepted Answer

The tour videos will be available until 11:59 p.m. EST on Sunday, Dec. 10, 2023. During that time, you may enjoy the videos as many times as you would like. You can also choose to start the tour on Saturday and then come back to finish it on Sunday.

Question 12

What if I don't view the tour while the videos are available?

Accepted Answer

The tour videos will only be available the weekend of Dec. 9 and 10, 2023. After that time, they will expire and will no longer be available for viewing. Refunds cannot be issued if you are unable to view the tour.

Question 13

What if I have technology issues?

Accepted Answer

We strongly encourage you to test your internet connection prior to the tour. Unfortunately, the Gay Community Endowment Fund is not able to troubleshoot our guests’ technology issues. We recommend contacting your internet provider for assistance.

Question 14

Can I share or record the tour videos?

Accepted Answer

The virtual tour videos are for personal use only and may not be used or reproduced without the express written permission of Akron Community Foundation. Guests are not permitted to record, screenshot or share any content from the tour.

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