Question 1

Do I have to bring my own bike?

Accepted Answer

Absolutely NOT!  Although we will arrange to pick up your bike from a local bike shop for delivery to your booked New Orleans hotel, If you'd rather rent a bike locally we'll provide referrals to local NOLA cycling shops.  We'll even pick up your confirmed rental bike for delivery!

Question 2

Is a bicycle required for this event?

Accepted Answer

Although it is easier to enjoy the many sight-filled routes via bike, you don't have to ride our planned routes.  You can enjoy the start, finish and rest stop venues, meals and drinks without riding your bike - we'll shuttle you along the route (to meet up with other riders) if you prefer!

Question 3

What are the cycling route distances?

Accepted Answer

We will provide multiple route distances each day.  Route choices will vary from 15 - 60 miles.  Some extended routes may be available for those preferring longer distances, however with limited support.  New Orleans terrain is mostly flat with only a few slight elevations.

Question 4

What if I break down along a route?

Accepted Answer

We will be there for you!  If you have a problem along a supported route we will provide a S.A.G. (Support and Gear) vehicle and staff to get you moving or take you to an available bike shop for assistance.

Question 5

How are payments made?

Accepted Answer

Payments are made by 3 installments: 1st installment reserves your entry (entries are limited) and refundable if cancelled before Dec 1, 2026.  Remaining 2nd and 3rd installments are due before Dec 11, 2026 and before Jan 11, 2027 respectively. Rider/event info is sent after 2nd/3rd payments paid

Question 6

Where do the rides start and finish?

Accepted Answer

Each ride starts at a selected French Quarter-area venue and finishes at the start or at a selected local NOLA-area venue.

Question 7

Where should I book my hotel during the event?

Accepted Answer

You may book your hotel anywhere in the New Orleans area.  However, if your booked hotel is within the French Quarter or along its border, we can shuttle you to the ride start venue to pick up your bike.  Or, you can meet us with your bike at the start.

Question 8

What if I arrive at New Orleans via local airport?

Accepted Answer

When you provide details of your confirmed flight we will make the arrangements to shuttle you to your confirmed French Quarter area (only) hotel.

Question 9

How do I check in for the event?

Accepted Answer

Check in will be at a selected available area rooftop bar for our 'Meet and Greet' event the first afternoon/evening.

Question 10

Are there pricing discounts available for this event?

Accepted Answer

Yes!   There are discounts for Super Roll MMXXVII for:  (1) Self-transport of your bike to/from NOLA; and (2) full payment (of all 3 installment payments) in advance of the December 1, 2026 12:01 a.m. (EST) non-refundable deadline.  Applied discounts will be refunded within 10 days of event end.

Question 11

Will you transport both my bicycle AND luggage TO New Orleans?

Accepted Answer

Sorry, No!  However, if you choose our bicycle transport TO New Orleans we will transport your bicycle and 'RETURN' lugagge (30 lb. limit) FROM New Orleans to you after the event.  Travel or fly home without luggage (or shopping bags)!

Question 12

Is there a 2 for 1 (BOGO) ticket purchase option?

Accepted Answer

No, but there IS a discount if you purchase tickets for two participants.  The discount will be applied to total purchase and refunded within 10 days of event end. Purchase must be made by same individual & similar payment method for two participants.

Question 13

How much are the ticket discounts?

Accepted Answer

Ticket discounts are maximized at $125.00 per purchase.  Discount amounts are determined by event organizer and applied according to owner's choice of limited service.

Question 14

Are Eventbrite processing charges refundable?

Accepted Answer

No. Should the Super Roll MMXXVII event be cancelled by us we will ONLY refund the base ticket price amount.  Processing fees/charges, patron's separate travel arrangement(s) or hotel accommodations are NOT refundable.  Travel insurance coverage for separate travel is strongly encouraged

Question 15

Does the 1st installment payment guarantee my reservation?

Accepted Answer

Yes!  The 1st installment received without cancellation requested before December 1, 2026 12:01 am will guarantee your reservation.  This is a limited capacity event.  Late receipt of any subsequent installment payments may void your reservation and be subject to availability by us.

Question 16

I have a food and/or diet restriction.  Can you accommodate me?

Accepted Answer

We try our best to accommodate most food and/or diet restriction(s) upon your email notification prior to event start date and will provide notice if unable to accommodate.

Question 17

Where will you pick up my bike for transport to New Orleans?

Accepted Answer

We will schedule pickup of your bike for transport from the following area locations: New York City, Paramus, New Jersey,  Philadelphia, PA, Baltimore, MD, Washington, DC, and Atlanta, GA.  If you drop off your bike at a local shop for checkup, you can arrange for us to pickup for event transport.

Question 18

Can you transport electric-powered bicycles?  Can you transport tandem bicycles?

Accepted Answer

Yes.  We can transport your electric-powered bicycle or tandem bicycle.  Battery packs must be removed from the bike and will be transported separately.  Owners of battery-powered bicycles are responsible for the charging of their bicycle's battery.  Tandem and recumbent bikes incur an added fee.

Question 19

Is your event insured?

Accepted Answer

Yes.  We have a covered policy for this categorized 'fun ride' gathering and event which protects your bicycle's transport and includes participant coverage.  Individual 'travel insurance' to/from event venue is not provided and should be purchased by participant.

Question 20

Additional questions?

Accepted Answer

Reach out to us via email at: Cyclometrix@gmail.com

Question 21

When should I purchase airfare?

Accepted Answer

There is a minimum number of participants for Super Roll MMXXVII.  As soon as we reach that number we will send you a notification.  Do NOT purchase airfare until you receive our notification on or before December 15, 2026.  Refunds will be issued upon cancellation of event.

Super Roll MMXXVII

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