Leadership Principles for Department Managers - Virtual Course

Building Bridges: Leadership Principles for Department Managers

Virtual Course Begins: February 1st, 2027

Bridges connect spans of water, valleys, and roads. They link highways, railways, and pedestrian walkways, creating safe pathways from one side to the other. Healthcare leaders serve as connectors, too. They build essential links between the professionals providing patient care and those responsible for organizational operations.

Building Bridges: Leadership Principles for Department Managers is a virtual leadership development course designed to give new healthcare department managers the foundational knowledge and practical skills they need to begin building those connections with confidence.

Throughout the course, participants will explore what it means to lead within a complex healthcare environment. They will strengthen their relationships with themselves, colleagues, teams, and the patients and families their departments serve. Participants will also examine their individual leadership styles and develop skills related to communication, decision-making, performance management, and goal setting.

• 16.25 Contact hours will be awarded to individuals who complete all of the modules, attend at least 70% of the live sessions, and complete an evaluation.

• Creative Health Care Management is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Cost:

• Early Bird Registration (Before January 1st, 2027): $850
• Standard Registration: $995
• Group Registration (5+ attendees): $850
• Group Registration (10+ attendees): Contact us via email at chcm.com for larger organizational pricing

**Special Promotion: Build Your Leadership Skills and Save 30%

This course is part of a three-course leadership development series that also includes:

• Charting the Course: Navigating Nurse Staffing with Confidence
• Budgeting for Nurses: Understanding the Story Behind the Numbers

Choose the learning experience that works for you by attending one, two, or all three courses. When you register for two or more courses, you will receive 30% off every eligible registration with promotional code LEADERSHIP30.

Register for each selected course using the same promotional code to receive your discount.

Seating Is Limited for this event so our attendees can make the most of their experience!

Course Format and Schedule

This virtual course runs from February 1st through March 6th. Participants will engage with leadership concepts, practical activities, and opportunities to apply what they learn within their own roles and organizations. The course includes three interactive live webinars:

• Live Webinar 1: February 4
• Live Webinar 2: February 18
• Live Webinar 3: March 4

The combination of independent learning and live virtual discussion allows participants to reflect on course concepts, share experiences, ask questions, and learn alongside other current and aspiring healthcare leaders.

The course is designed for healthcare leaders across disciplines. While most content applies broadly to healthcare department managers, select activities and course content are specifically identified for nurses.

Who Should Attend?

This course is intended for:

• New healthcare department managers
• Healthcare professionals preparing for management or leadership roles
• Current department managers seeking to strengthen their foundational leadership skills
• Nurse leaders navigating the transition into a formal management role

No previous leadership education is required.

Topics Include

• The role of the healthcare leader as a connector
• Leadership as a nursing specialty practice

• The Interprofessional Relational Model™
• Understanding yourself as a leader
• Leadership-style assessment
• Relationships with colleagues, teams, patients, and families
• Communication and decision-making skills
• Performance management
• Goal setting

Additional leadership concepts, tools, and practical applications will be explored throughout the course.

Course Outcomes

The desired outcome of this course is to increase current and prospective nurse managers’ knowledge and skills. By the conclusion of the course, participant's will be able to:

1. Identify personal leadership style
2. Optimize personal communication skills
3. Make informed decisions
4. Provide meaningful performance feedback
5. Set SMART goals

Whether you are preparing to lead a healthcare department or have recently stepped into a management position, this course will help you build the relationships, skills, and confidence needed to connect people, priorities, and organizational goals.