Question 1

What can I expect from the event?

Accepted Answer

The Grandest Princess Ball Ever is a live, interactive princess experience featuring singing, games, and guided activities led by professional princess performers. The experience is designed as a shared, theatrical celebration rather than a simple meet-and-greet.

Question 2

Where is the experience located?

Accepted Answer

Carmine's Times Square
200 W 44th St, New York, NY 10036
The experience takes place indoors in the Sinatra Room.

Question 3

Does the experience take place indoors or outdoors?

Accepted Answer

This is an indoor experience held in an air-conditioned venue.

Question 4

How long does the experience last?

Accepted Answer

The experience lasts approximately 1 hour and 45 minutes.

Question 5

Will there be interaction with the performers?

Accepted Answer

Yes. This is an immersive experience with interactive moments between children and the princess performers throughout the event.

Question 6

Will food and beverages be available on site? What's included?

Accepted Answer

Yes. A self-served, family-style dessert is included with your ticket admission, featuring chocolate and pistachio cannoli, assorted cookies, and mini cheesecakes topped with strawberries.

Guests may also purchase a served buffet for $25 per adult and $15 per child.

Question 7

Is parking available?

Accepted Answer

Parking garages are available nearby, and the venue is easily accessible via public transportation.

Carmine's will validate parking from Edison ParkFast (332 W 44th St, right side only) for $20, reimbursed up to four hours. Please bring your parking ticket to Carmine's host stand. Other nearby gara

Question 8

Do I need to arrive at the start of my scheduled session?

Accepted Answer

It is recommended that you arrive at the time listed on your ticket. Late arrivals may be accommodated within the first 15 minutes of the performance.

Question 9

Is the venue accessible?

Accepted Answer

Yes. The venue is fully accessible via ramps and an elevator to the second floor.

Question 10

Is the experience accessible for deaf or visually impaired guests?

Accepted Answer

Yes. Guests with visual or hearing impairments are welcome to attend and enjoy the experience.

Question 11

Do you offer carer tickets?

Accepted Answer

Guests requiring assistance may apply for one free carer ticket for a personal assistant or support worker. Please contact us in advance.

Question 12

Can I bring animals? Are service animals allowed?

Accepted Answer

Pets are not permitted at the venue. Service animals are welcome.

Question 13

What items are prohibited?

Accepted Answer

No outside food or beverages, no weapons, and no smoking or vaping.

Question 14

Will there be strobe lights?

Accepted Answer

No. This experience does not include strobe lighting.

Question 15

Are there chairs available? Can I be seated during the experience?

Accepted Answer

Yes. This is a seated experience, and seating will be available for every guest.

Question 16

Will restrooms be available on site?

Accepted Answer

Yes. Restrooms are available. Please ask venue staff for directions.

Question 17

Is there a Lost & Found?

Accepted Answer

Yes. Please speak with venue staff if you have lost an item.

Question 18

Is coat check available?

Accepted Answer

Yes. Please ask venue staff upon arrival.

Question 19

Is there a dress code?

Accepted Answer

There is no required dress code. Guests are welcome to dress up, and many children attend in princess attire, but casual clothing is also perfectly fine.

Question 20

Where can I get tickets?

Accepted Answer

Tickets are available through the Eventbrite app (via Google Play or the Apple App Store) and on the Eventbrite website.

Question 21

Can I purchase tickets at the door?

Accepted Answer

A box office may be available on site; however, tickets often sell out in advance. We strongly recommend purchasing tickets ahead of time to guarantee entry.

Question 22

Can I transfer my tickets to someone else?

Accepted Answer

Yes. Tickets can be transferred for free through the Fever app by selecting "Transfer Tickets." Please contact us if you need assistance and include your ticket order number.

Question 23

Do I need to print my ticket?

Accepted Answer

No. Tickets can be accessed digitally in the Eventbrite app or via the QR code in your confirmation email. You will be asked to show your tickets at the door for entry.

Question 24

I can't find my ticket. What should I do?

Accepted Answer

Log into the Eventbrite app using the same account used to purchase your tickets. If you still cannot locate them, please contact us.

Question 25

Can I change the date of my ticket? Are refunds allowed?

Accepted Answer

Date changes are permitted up to 48 hours in advance. Please contact us with your ticket ID to request a change. Refunds are not permitted under any circumstances.

Question 26

Is there an age requirement?

Accepted Answer

All ages are welcome.

Question 27

Do you offer press passes?

Accepted Answer

Yes. Please contact pr@americanimmersiontheater.com for more information.

Question 28

Do you do influncer collaborations?

Accepted Answer

Absolutely! Email media@americanimmersion.theater for more information.

The Grandest Princess Ball Ever!

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The Grandest Princess Ball Ever!

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