Question 1

Can tickets be purchased on the night?

Accepted Answer

Yes, if seats are still available, tickets are able to be purchased up until the beginning of the first screening at 7pm.

Question 2

Do I need to bring my ticket with me on the night?

Accepted Answer

Please bring your ticket(s) with you so that our check-in team can scan your QR code(s). You can either show these on your phone or print them out, whichever you prefer.

Question 3

What time does the event finish?

Accepted Answer

Generally it runs from 7-9pm, but in some cases it can run a bit later.

Question 4

Are tickets refundable?

Accepted Answer

Tickets are refunded on a case by case basis and refunds must be requested at least 48 hours in advance of the event to be considered.

Question 5

Can I buy drinks at the event?

Accepted Answer

Yes we have a full bar, with snacks, so you’ll be able to grab some popcorn, toast with wine and sip on a beer or an orange juice if you prefer!

Question 6

Can I buy food at the event?

Accepted Answer

Snacks! You can buy snacks. It’s a cinema, so think chocolate, confectionary, candy and popcorn. No hotdogs, or nachos, but plenty of popcorn. And if you'd like something heartier, the cinema is situated close to many options.

The Hidden Film Festival 2026

Good to know

Location

Lumiere Cinema, Romford

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