After5NewYork-The Assumption Trap: Why We Think We Understand People

A Conversation on Assumptions, Perception, and Understanding Other People

Join a UX researcher and strategy leader forThe Assumption Trap: Why We Think We Understand People (and Usually Don't), aan engaging exploration of how we form assumptions about other people, and why our perceptions can be so different from reality. We'll look at how our brains fill in gaps, how our experiences and biases shape the stories we tell ourselves about other people, and why we can feel so certain about someone else's intentions while still being completely wrong.

What We'll Cover:

• Why we make assumptions - Explore how our brains naturally fill in missing information and use past experiences to make sense of other people.

• How we misread others - Discover how context, biases, and limited information can shape the way we interpret someone's behavior, intentions, and decisions.

• How to understand people better - Learn how curiosity, research, and asking better questions can help us challenge our assumptions and get closer to understanding another person's perspective.

Whether you're fascinated by psychology and human behavior or simply curious about why we so often think we know what someone else is thinking, you'll leave with a better understanding of how perception shapes the way we see and interact with other people.

Don't miss this chance to connect with your After5Society.

About The Speaker:

Jade Schiffer is a Research & Strategy Program Lead at HubSpot, where she brings together UX research, customer insights, and strategy to understand human behavior and inform product and business decisions. Previously, she worked in customer and marketing consulting at Deloitte Consulting, leading user research and customer insights across multiple digital products. Jade holds a B.S. in Decision Science with an additional major in Human-Computer Interaction and a minor in Business Administration from Carnegie Mellon University. Her work focuses on understanding people, uncovering meaningful insights, and using research to help teams make better decisions.

Good to know before you come:

• Exact bar location will be disclosed in your confirmation email

• Arrive early to grab a drink and get settled

• The speaker portion lasts 1 hour, with optional time to stay and socialize afterward

• This is a participatory event

• Seating is limited to keep the experience intimate