Supervisory Skills for New Supervisors® - 1 Day Training in South Bend, IN
Learn to balance operational demands with people management responsibilities while building confidence, consistency and accountability.
Duration: 8 Hours | Format: 8 Interactive Modules
Audience: New Supervisors, Frontline Leaders, Team Leaders, Shift Supervisors, Production Supervisors, Employees preparing for supervisory roles
Delivery Modes: In-house | Virtual Live | Hybrid | Private Group Sessions
Course Overview
This practical one-day program equips new supervisors with the essential skills required to manage daily operations, coordinate teams, maintain productivity, and achieve workplace objectives. Participants will learn how to balance operational demands with people management responsibilities while building confidence, consistency, and accountability in their supervisory role.
What This Program Achieves
Effective supervision is critical to maintaining productivity, consistency, and employee engagement. This program helps participants develop the practical mindset and capabilities needed to successfully navigate the challenges of frontline leadership. Through interactive discussions, workplace scenarios, and hands-on activities, participants will strengthen their ability to influence others, build trust, respond to day-to-day operational challenges, and contribute to a positive workplace culture. The program focuses on turning supervisors into proactive leaders who can support organizational goals, improve team effectiveness, and create an environment where both people and performance can thrive.
Learning Outcomes
By the end of the program, participants will be able to:
- Understand the core responsibilities of a supervisor
- Manage daily operations and workflow effectively
- Build productive working relationships with team members
- Conduct effective shift handovers and team briefings
- Monitor performance and address issues promptly
- Apply coaching techniques to improve employee performance
- Manage workplace challenges and difficult behaviours
- Lead teams through change and operational demands
- Promote accountability, quality, and workplace standards
Training Methodology
- Interactive Discussions
- Practical Workplace Scenarios
- Group Activities
- Role Plays
- Case Studies
- Self-Assessments
- Action Planning Exercises
Why This Course is Different:
Unlike traditional leadership programs, this course focuses on the practical realities of supervision - managing operations, coordinating people, maintaining standards, and addressing workplace challenges. Participants leave with tools and techniques they can immediately apply in their day-to-day supervisory responsibilities.
Prerequisites:
None
Technical Requirements:
For In-house training:
- Projector, Screen or TV
- HDMI cable
- Notebook, Pen
- Internet
- Laptop or tablet
Note: The training schedule includes two 15-minute coffee breaks and one 30-minute lunch break
Good to know
Highlights
- 8 hours
- all ages
- In person
- Paid parking
Refund Policy
Location
IN, South Bend - South Bend
1251 North Eddy Street
PH-+1 617 693 4651 South Bend, IN, IN 46617
How do you want to get there?
Agenda
Module 1: The Supervisor's Role in Operational Success
● Understanding the responsibilities of a supervisor ● Balancing people, productivity, and quality ● Setting expectations and workplace standards ● Leading by example ● Building credibility and trust with team members ● Activity: Supervisor Success Assessment
Module 2: Planning, Organising and Coordinating Work
● Daily work planning techniques ● Managing priorities and deadlines ● Allocating resources effectively ● Conducting productive team briefings ● Shift handover best practices ● Activitiy
Module 3: Coaching Employees for Better Performance
● Identifying performance gaps ● Coaching versus directing ● Conducting effective one-on-one conversations ● Providing constructive feedback ● Encouraging employee development ● Role Play: Coaching Conversation