Question 1

How many tickets can I buy?

Accepted Answer

TICKETS ARE LIMITED TO FOUR  PER CUSTOMER. 
NO TICKETS ARE SOLD AT THE DOOR.

Question 2

Can I refund or exchange my ticket?

Accepted Answer

Tickets are refundable or exchangeable up to 48 hours before the event. If you request a refund, your ticket value will be refunded but not Eventbrite fees. If we cancel, you’ll receive a full refund. Events run rain or shine, though telescope viewing may be weather-dependent.

Question 3

How suitable is the event for younger children?

Accepted Answer

Children should ideally be at least 12 years old. Parents are encouraged to use their discretion.

Question 4

What about wheel chair users?

Accepted Answer

At this time, the tour route is not wheelchair accessible. Because the main building is closed, the path requires navigating stairs and uneven walkways. We regret that we cannot provide an alternative route for guests with limited mobility during this period.

Question 5

What time should I plan to arrive?

Accepted Answer

Doors open 30 minutes before the event. Tours start promptly so please aim to arrive on time!

Question 6

Are there accommodations for special assistance needs?

Accepted Answer

We want everyone to have a safe, enjoyable experience. However, because our main building is closed, this tour requires navigating multiple sets of stairs and uneven walkways. If anyone in your party has difficulty with mobility, this route may not be suitable. We apologize for the inconvenience.

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Ticket sales have ended

Lick Observatory After Hours

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