Question 1

When can I play Operation City Quest?

Accepted Answer

Operation City Quest is not on a specific day, you can play anytime you'd like since it's all done on an app. Our customer support agents are available Tuesday-Sunday from 9am to 5pm. Our agents are available during those hours in case you need help! You may play outside of customer support hours.

Question 2

What is the objective of Operation City Quest?

Accepted Answer

The goal of the scavenger hunt is to find all the items, earn your way to the top of the leaderboard, and more importantly, to have fun with family and friends!

Question 3

What kind of items around the city will we be looking for during Operation City Quest?

Accepted Answer

Operation City Quest scavenger hunt comes with 60 general city items to find. These items range from different types of historical markers, statues, fountains, to different types of buildings, restaurants, vehicles, signs, and more! Basically you will be looking for anything and everything.

Question 4

Do I have to play during your customer support hours?

Accepted Answer

No. While our customer support hours are Tuesday-Sunday from 9am-5pm, you are welcome to play anytime you'd like outside of those hours if needed.

Question 5

What is required for me to play Operation City Quest?

Accepted Answer

A ready-for-fun attitude and at least one fully charged Android or iPhone smartphone is all you need! We also suggest wearing comfortable walking shoes and bringing water on your adventure!

Question 6

How do I know if a certain date is available?

Accepted Answer

We have open availability. Days never fill up, you can play any day of the week. However, we recommend playing during our customer support hours of Tuesday-Sunday 9am-5pm.

Question 7

Is Operation City Quest a family friendly game?

Accepted Answer

Yes, Operation City Quest is a family friendly game and it makes a great family outing! Children 12 and under are free with a paying adult.

Question 8

Do we pay for tickets per person or per smartphone?

Accepted Answer

Just like other walking tours and attractions, our scavenger hunts are priced per person.

Question 9

What do I win?

Accepted Answer

Playing Operation City Quest isn't about winning a prize. We believe in creating lasting memories with loved ones is rewarding enough.

Question 10

Where do we park?

Accepted Answer

We do not have designated areas for parking, you should locate a public parking area downtown near your starting location.

Question 11

Where does Operation City Quest end?

Accepted Answer

Operation City Quest is an open scavenger hunt. You can complete the list of scavenger hunt items in any order you’d like. Therefore, there is no designated ending locations. Most participants choose to make their way back to the starting location when they are done or choose to end anywhere.

Question 12

Do I have to pay for my child to come with me?

Accepted Answer

Kids 12 and under are free with a paying adult! One child free per paying adult.

Question 13

How long does Operation City Quest take?

Accepted Answer

It depends on how fast you can find the scavenger hunt items. Most teams allot about 2 hours to find as many items as they can. If you cannot find all the items in the time you have available, you can finish finding the items later that day! You can go at your own pace!

Question 14

Will we have a guide or host?

Accepted Answer

Our games are all played using an app on your smartphone. We are not physically there with you during the game, however a host will be communicating with you during the game using a chat feature on the app!

Question 15

Is this indoors or outdoors?

Accepted Answer

Operation City Quest is all outdoors in public spaces. You'll be on sidewalks, in parks, etc. You will not be entering into any buildings during the scavenger hunt.

Question 16

Does the app require data?

Accepted Answer

Yes, you will need data to play because you will be uploading photos throughout the game. WiFi connection is not always available or reliable.

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