The Better Business Bureau and Your Business

Session 10 is developed to help small businesses understand the Better Business Bureau and its role in aiding small businesses and consumers

About the Series – Organized by the SBA Lower Rio Grande Valley District Office
Introducing the “Let's Talk Business Series,” a 12-part program connecting entrepreneurs with federal, state, and local small business resources. Whether you're a budding entrepreneur or want to grow your business, this series presents essential business topics, provides a forum for networking, and promotes success in today’s dynamic business environment. Participants may attend one, two, six, or all sessions.

Session 10 – The Better Business Bureau and Your Business

The Better Business Bureau has empowered people to find businesses, brands, and charities they can trust for over 110 years. Since 1912, the BBB has helped consumers make smarter buying decisions to meet today’s fast-changing marketplace needs. The BBB helps customers identify trustworthy businesses and those that aren’t. Whether it’s a complaint, a review, misleading advertisements, or a scam, the Better Business Bureau aids both the consumer and the business. With the assistance of the BBB, a business and a customer can solve a problem using various dispute resolution processes.

Discover and Learn:

• What do you do if a complaint is filed against your business or you need to file a complaint against a business?
• How the Better Business Bureau assists in resolving disputes.
• Top 10 scams targeting small businesses.
• How do you file a complaint, post a customer review, or report a scam or a bad ad?
• Business resources for small businesses.

For more info, contact Veronica Z. Ortega, EDS, at 956-427-8535 or veronica.ortega@sba.gov

About the Better Business Bureau:

The Better Business Bureau, founded in 1912, is a private, non-profit organization focused on advancing marketplace trust. For more than 100 years, it has been helping people find businesses, brands, and charities they can trust. Millions of people visit BBB each year to view BBB Business Profiles and Charity Reports, all available for free on BBB.org.

The U.S. Small Business Administration provides programs and services on a nondiscriminatory basis. Moreover, SBA can make reasonable arrangements for persons with disabilities if requested at least two weeks in advance.

The SBA's participation does not endorse any opinion, product, or service of the organizations in attendance. The SBA organizes informational workshops for business development purposes only.