Question 1

What is your refund policy?

Accepted Answer

All sales are considered final, and no refunds will be issued.

Question 2

I am no longer able to go, what do I do with my ticket?

Accepted Answer

You are welcome to resell your ticket by following the resale guidelines on our resale post in our Facebook group! This is the ONLY way to resell your tickets. Shadows and Seduction Facebook group: https://www.facebook.com/share/g/15ZEtL9SaJ/.  All transfers/changes must be completed by  3/1/27.

Question 3

How do I transfer my ticket to someone else?

Accepted Answer

Ticket transfers begin 6/9/26. To transfer your ticket please follow the guidelines on our resale post! There is an "Updating Ticket Information" option. Shadows and Seduction Facebook group: https://www.facebook.com/share/g/15ZEtL9SaJ/.  All transfers/changes must be completed by  3/1/27.

Question 4

When is the latest I can transfer my ticket?

Accepted Answer

3/1/27 at 5PM EST.

Question 5

How many tickets can I buy at once?

Accepted Answer

We sincerely appreciate your interest. To ensure an optimal experience for our valued customers, we have limited the sale of tickets to a maximum of FOUR per transaction. Thank you for your understanding and support.

Question 6

Where will the convention be held?

Accepted Answer

The Convention will be held at The Hyatt Regency New Orleans, 601 Loyola Avenue, New Orleans LA United States, 70113.

Question 7

Where will the ball be held?

Accepted Answer

The ball will be held at the Fillmore New Orleans, 6 Canal St, New Orleans, LA 70130.

Question 8

Is there an age policy?

Accepted Answer

18+ for author convention signings

21+ for the ball (our venue requires that attendees are 21+ due to alcohol sales). *This is per contract with the venue, we cannot change or make exceptions to these terms. We do apologize for any inconveniences and appreciate your continued support for our event.

Question 9

Acceptable forms of ID

Accepted Answer

Official Government Issued ID, Official Government Issued License, and Official Government Issued Passports. All IDs need to be an official government issued ID, they cannot be a duplicate or a copy.

Question 10

Do I have to go to registration/the convention?

Accepted Answer

Yes, you must complete registration to obtain your pass for any part of the event.

Question 11

Can I purchase a ball only ticket?

Accepted Answer

Unfortunately, we cannot offer ball only tickets. We sincerely apologize for any inconveniences this may cause, but we hope to see you soon!

Question 12

What is your COVID/Mask policy?

Accepted Answer

We would like to assure you that we prioritize the safety and well-being of our attendees. Therefore, we will diligently adhere to the current CDC guidelines for New Orleans, LA, taking into account any updates or changes that may occur.

Question 13

I have more questions but not just about ticket sales.

Accepted Answer

Please refer to our website's FAQ section.
https://www.sinnersandstardust.com/new-orleans-faqs

Question 14

Where is the itinerary?

Accepted Answer

The full itinerary will be posted at a later date to our website and socials!

Question 15

Where can I find preorder forms for attending authors/vendors?

Accepted Answer

You can find many of their forms on Beventi, our attendee Facebook group (https://www.facebook.com/share/g/1XKM7bUa17/) and their individual social media pages/websites!

Shadows and Seduction 2027

Good to know

Location

Hyatt Regency New Orleans

How do you want to get there?

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