Cross-Cultural Communication® 1 Day Training in Poznań by Wisdom Hub
You will develop the skills to communicate with greater sensitivity, confidence across diverse cultures, building stronger relationships.
Duration: 8 hours (including breaks) | Format: In-person / In-house / Online / Hybrid Certification: Course Completion Certification | Credits: 8 CEUs/CPDs/PDUs
In today’s interconnected world, the ability to communicate effectively across cultures is essential for personal, academic, and professional success. This course provides participants with a comprehensive understanding of how cultural differences influence communication styles, behaviors, and expectations.
Participants will explore key concepts of culture, including values, beliefs, and social norms, and examine how these shape interactions in diverse environments. The course introduces widely recognized cultural frameworks developed by Geert Hofstede and Edward T. Hall to help interpret and navigate cultural differences systematically.
Through a combination of theory, real-world examples, and interactive activities, learners will develop awareness of verbal and non-verbal communication differences, identify common barriers such as stereotypes and ethnocentrism, and build skills to overcome these challenges.
The course also emphasizes the development of Cultural Intelligence (CQ), enabling participants to adapt their communication styles effectively in multicultural settings. Special focus is given to workplace applications, including teamwork, leadership, conflict management, and global collaboration.
By the end of the session, participants will be better equipped to communicate with clarity, sensitivity, and confidence across cultural boundaries, fostering stronger relationships and more inclusive environments.
Why this is different from other Communication courses:
Unlike general communication courses that focus on basic skills like clarity, listening, and presentation, cross-cultural communication specifically addresses how cultural differences shape the way people interpret and respond to messages. It goes beyond “how to communicate” and teaches “how to adapt communication” across diverse cultural contexts, making it especially relevant for global and multicultural workplaces.
Learning Objectives:
By the end of the program, participants will be able to:
- Understand culture and its impact on communication
- Recognize cultural differences using established frameworks
- Demonstrate awareness of verbal and non-verbal communication differences
- Identify and manage barriers to effective cross-cultural communication
- Develop cultural intelligence (CQ)
- Adapt communication strategies in multicultural environments
- Apply cross-cultural communication skills in real-world scenarios
- Reflect on personal cultural assumptions and biases
Note: The training schedule includes two 15-minute coffee breaks and one 30-minute lunch break
Good to know
Highlights
- 8 hours
- all ages
- In-person
- Paid parking
Refund Policy
Location
Regus - Poznan, City Centre
Regus - Poznan, City Centre
61-894 Poznań
How do you want to get there?
Agenda
Module 1: Introduction to Cross-Cultural Communication
● Definition of culture and communication ● Elements of culture (values, beliefs, norms, symbols) ● The “Iceberg Model” of culture (visible vs invisible aspects) ● Importance of cross-cultural communication in a globalized world ● Self-awareness: personal cultural identity and biases
Module 2: Cultural Frameworks and Dimensions
● Overview of cultural frameworks ● Edward T. Hall’s theory: ○ Monochronic vs polychronic time orientation ○ High-context vs low-context cultures ● Geert Hofstede’s cultural dimensions: ○ Power distance ○ Individualism vs collectivism ○ Uncertainty avoidance ○ Masculinity vs femininity ○ Long-term vs short-term orientation ● Comparing cultures using frameworks ● Limitations of cultural models
Module 3: Verbal and Non-Verbal Communication Across Cultures
● Language differences and communication styles ● Direct vs indirect communication ● Formal vs informal communication ● Tone, politeness, and context in language ● Non-verbal communication: ○ Body language ○ Gestures and their meanings ○ Eye contact norms ○ Use of silence ● Cross-cultural interpretation of messages