Question 1

Do you accommodate dietary restrictions

Accepted Answer

Yes! Gluten Free, Dairy Free, and Vegan options all available please just let us know when you register, and please make yourself known when you arrive to the team

Question 2

What if I have peanut or other food allergy?

Accepted Answer

We can accommodate almost any food allergy, just let us know when you register, and please make yourself known when you arrive to the team

Question 3

Do I need to scan my ticket to enter?

Accepted Answer

Nope! We just need your name at the door

Question 4

Can I come if I am under 21?

Accepted Answer

Sorry, even for a non-drinking ticket this is a 21+ event only

Question 5

Can I buy alcohol or change my mind and adjust my ticket if I buy a non-drinking ticket?

Accepted Answer

The non-drinking tickets are really only for people who are 100% abstaining from alcohol. We do not have the ability to change your ticket once at the event.

Question 6

Are there non-alcoholic drinks?

Accepted Answer

Yes! We always have a variety of soda, sparkling water, and still

Question 7

If I come with a group do we get a private space?

Accepted Answer

Evento is one big fun room, so we will 100% mark an area for your group to cook together, however it is among the rest of the guests. We'll never ask you to split up. Please just let us know when you register if you're coming with a group of there is a special occasion you're celebrating

Question 8

Should I arrive on time?

Accepted Answer

Please do your best to arrive on time. The event begins sharply at the start time. The first 30 minutes is for our aperitivo before the cooking starts, however if you miss the aperitivo, you miss it. There will be plenty of food throughout, but for the full experience please come at the start time!

Question 9

What is the refund policy?

Accepted Answer

We typically do not offer refunds, but if you cannot make the event please reach out to admin@ciaoevento.com for a reschedule

Question 10

Is it a seated dinner?

Accepted Answer

Our events are always a mix of mingling, eating and dancing, so there will definitely be places to sit as we do put out seats, but we also have guests who like to move around the room which we accommodate

Question 11

What kind of music do you play?

Accepted Answer

We typically play pop-music, dance music, electronic and mix in classic Italian hits. We always take music requests so feel free to check in with the DJ.

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