Question 1

Is the class refundable?

Accepted Answer

The makeup class itself is complimentary. The ticket price covers the products that are pre-ordered and reserved for each attendee; therefore, tickets are non-refundable.

Question 2

Can I exchange the products included in the class?

Accepted Answer

Products are not exchangeable.

Question 3

How do I know what shades I need?

Accepted Answer

Shade matching appointments must be booked in-store in advance. We will reach out to arrange a time that is most convenient for you, but you are also welcome to call us to schedule your appointment.

Question 4

When will the products be available?

Accepted Answer

Products chosen prior to the class will be available at the start of the session.

Question 5

Can I purchase optional products the night of the class?

Accepted Answer

Yes, optional products may be available for purchase the night of the class. However, we recommend purchasing them in advance so they can be prepared and ready for you when you arrive. Advance purchases also help ensure availability.

Pointelle x Westman Atelier Makeup Masterclass

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Pointelle x Westman Atelier Makeup Masterclass

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