Strategic Dialogue & Communication 1 Day Workshop in Houston, TX
This 1 day program is tailored for current Executive Assistants and ambitious professionals preparing to step into executive support roles.
Duration: 8 hours (including breaks) | Format: In-person / In-house / Online / Hybrid Certification: Course Completion Certification | Credits: 8 CEUs/CPDs/PDUs
This workshop aims to strengthen the communication capabilities of Executive Assistants by helping them communicate clearly, confidently, and professionally in fast-paced executive environments. Participants will enhance their verbal, written, and interpersonal communication skills, learn how to manage upward communication effectively, handle difficult conversations diplomatically, and represent leadership with professionalism. The program also supports aspiring EAs in understanding the communication standards expected in executive support roles.
Key Outcomes:
By the end of the program, participants will be able to:
Communicate clearly and confidently with senior leaders
- Manage professional communication across levels and functions
- Draft concise and effective executive emails
- Practice assertive yet respectful communication
- Handle challenging conversations professionally
- Improve listening skills and reduce communication errors
- Build credibility and trust through communication
- Understand the communication expectations of an Executive Assistant role.
Target Audience:
Primary Audience
- Executive Assistants supporting CEOs, Directors, VPs, or Senior Managers
- Senior Administrative Assistants
- Personal Assistants to leadership teams
- Office Managers handling executive coordination
Secondary Audience (Aspirants)
- Administrative professionals aiming to move into Executive Assistant roles
- Team coordinators or project support staff seeking career advancement
- Professionals newly promoted into executive support positions
This course is suitable for the individuals who:
- Interact regularly with senior leadership and cross-functional stakeholders
- Manage confidential information and executive communication
- Coordinate meetings, correspondence, and executive schedules
- Seek to enhance confidence, professionalism, and communication impact
- Want to strengthen their readiness for higher-level executive responsibilities
Note: The training schedule includes two 15-minute coffee breaks and one 30-minute lunch break
Good to know
Highlights
- 8 hours
- ages 21+
- In person
- Paid parking
Refund Policy
Location
Regus - Houston - River Oaks
3730 Kirby Drive Greenway / Upper
PH- +1 617 789 0913 Houston, TX 77098
How do you want to get there?
Agenda
Module 1: Role of Communication in the Executive Assistant Function
Topics Covered: ● The EA as a communication bridge between leadership and stakeholders ● Internal vs. external communication responsibilities ● Common communication challenges faced by EAs ● Communication expectations from senior management ● Professional image and credibility.
Module 2: Verbal Communication & Professional Etiquette
Topics Covered: ● Speaking clearly and confidently ● Professional tone and word choice ● Telephone and virtual meeting etiquette ● Handling senior leaders respectfully ● Managing interruptions and time pressure.
Module 3: Active Listening & Understanding Executive Expectations
Topics Covered: ● Importance of active listening ● Avoiding assumptions and miscommunication ● Clarifying instructions effectively ● Note-taking techniques for meetings ● Asking the right questions.