Question 1

What does GA ticket include?

Accepted Answer

- 2 free gifts: one customized Panda pin with Houston feature, one headband (worth $11 in total)
- Single entry only on the selected time slot
- Access to Panda Inflatable
- Access to 60+ Asian food and merchandise vendors
- Access to Asian culture performances

Question 2

What does a VIP ticket include?

Accepted Answer

- 3 free gifts: one customized Panda pin with Houston feature, one headband, one amazing bag (worth $28 in total)
- All GA benefits
- Fast Pass for Entrance
- We don’t have VIP area

Question 3

What can I expect？

Accepted Answer

60+ Asian food and merchandise vendors
100+ Asian street food
Asian culture performance
Panda related merchandise
Panda inflatable

Question 4

Is the festival kid-friendly?

Accepted Answer

Yes! We are a family-friendly event.
Strollers are allowed
Children ages 6 and up require a ticket
Children under 6 do not need a ticket. They will receive a free headband (pins are not included)

Question 5

Is the festival pet-friendly?

Accepted Answer

Service animals only.

Question 6

What happens if it is raining?

Accepted Answer

Panda Fest is a rain-or-shine event unless severe weather conditions require delay, postponement, or cancellation.

Question 7

Can I bring outside food or drinks?

Accepted Answer

Sorry, no outside food or beverages are allowed.

Exceptions:
• Medical dietary items are permitted
• Baby formula and milk for infants/toddlers are permitted
• Each guest may bring one (1) factory-sealed water bottle (up to 16.9 oz)

Question 8

What is the bag policy?

Accepted Answer

Small bags are allowed. Bag checks may occur at the entrance if necessary.

Question 9

What is the smoking policy？

Accepted Answer

Smoking, including vaping, is prohibited throughout the festival grounds.

Question 10

Is parking available?

Accepted Answer

Please visit https://www.pandafests.com/events-1/project-one-ephnc-fphyr-ark8l-wfdxg-g558l-tjkap-ap5a4-y5jrj-ngzpw for detailed parking information.

Question 11

Can I change my ticket to another day?

Accepted Answer

You are allowed to change your ticket to another date/time slot on Eventbrite yourself before the event. However, you will not be able to use the ticket for another date.

Question 12

I bought a ticket for a specific time slot. Can I arrive later that day?

Accepted Answer

It is preferred all attendees arrive during their specific time slot. However, if emergencies occur, we will try our best to accommodate. You will not be able to use the ticket for another date.

Question 13

Are there options for vegetarians, vegans, or those with dietary restrictions?

Accepted Answer

Yes! Many vendors offer vegetarian and vegan options.

Question 14

Is there seating available, or is it standing only?

Accepted Answer

Yes, we have picnic tables available on a first-come, first-served basis. VIP tickets are available and include access to seating and VIP restrooms.

Question 15

Is alcohol served, and what are the age requirements?

Accepted Answer

Yes, alcohol will be available for purchase. Guests must be 21+ with a valid ID.

Question 16

Do vendors accept credit cards, or is it cash-only?

Accepted Answer

Most vendors accept both cash and credit cards. There are no ATMs on-site.

Question 17

Can I purchase tickets on gate？

Accepted Answer

Gate admission is $20. Entry is subject to venue capacity and therefore not guaranteed. Guests holding tickets will be granted priority entry.

Question 18

What items are prohibited?

Accepted Answer

The following are not allowed on festival grounds:
Weapons of any kind
Roller skates or skateboards
Self-defense sprays (pepper spray)
We strictly prohibit the use, possession, or consumption of any combustible, vaporized, or aerosolized products on our premises. 
Illegal drugs

Question 19

Want to learn more about us?

Accepted Answer

Visit www.pandafests.com for event updates and details.
 
Please contact customer@pandafests.com if you have any further questions. You can also learn more about Panda Fest on our main website and FAQ page.

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