Question 1

What does my ticket include?

Accepted Answer

Entry to a full day of learning and networking, lunch, raffle tickets, and certification.

Question 2

What are the health and safety protocols?

Accepted Answer

It is a requirement to be symptom-free to attend this event. If you are feeling ill-like symptoms prior to the event, send an email before the event starts, and we will refund your ticket minus booking fees. Refunds are not permitted with requests submitted

Question 3

What name will be on my certificate?

Accepted Answer

The name that is associated with your credit card is the name that will be used. Please email or message us if you wish to use a different name. If your employer(s) purchase your ticket, you will need to let us know the attendee's name.

Question 4

Are there ID requirements

Accepted Answer

All attendees must be at least 16 years old. No ID is required.

Question 5

What can/can't I bring to the event?

Accepted Answer

Since your cell phone will need to be turned off during the presentations, we recommend you bring note-taking supplies: pen and paper.   Please do not bring any children or pets.

Question 6

What is the dress code for this event?

Accepted Answer

International Nanny Training Day is a casual event, so please dress comfortably, but we will have a photographer on site to take headshots. A light sweater is recommended if you tend to get cold.

Question 7

Where can I contact the organizer with any questions?

Accepted Answer

All questions can be directed to rebecca@windsorhousenannies.com

Question 8

Is my registration/ticket refundable or transferable?

Accepted Answer

All ticket sales are non-refundable, excluding reports of illness prior to the event. Tickets are fully transferable. You must email us to transfer your ticket.

Question 9

Can I update my registration information?

Accepted Answer

No. If you feel that something must urgently be altered, please email us, and we will do what we can to help.

Question 10

Do I need to bring my ticket to get in?

Accepted Answer

No. We like trees.

Question 11

Can I buy a ticket at the door?

Accepted Answer

There will be no day-of/in-person ticket sales for Austin's International Nanny Training Day. Windsor House Nannies and Moms Best Friend retains the sole right, at its discretion, to refuse sale or entry to anyone.

Question 12

Can I only attend some of the event?

Accepted Answer

Each attendee must attend the entire training day/all workshops in totality to receive the Certificate of Completion.

Question 13

Will a photographer be present to capture the event?

Accepted Answer

Yes, and by purchasing a ticket, you agree to release, defend, hold harmless, and indemnify Windsor House Nannies and Moms Best Friend from any and all claims involving the use of your picture or likeness. Windsor House Nannies reserves the right to use any photograph/ video taken

Ticket sales have ended

International Nanny Training Day in Austin, 2026