Professional Image: Social and Business Etiquette

Learn to present yourself professionally in communicating face-to-face or via phone or email.

Explore the nuances of cultivating a professional image and mastering business etiquette through learning and practicing essential aspects of workplace professionalism, grooming, and effective communication skills. From dress code considerations to executive behavior, this course aims to help you project confidence and competence in professional settings.

VENUE

• Mpower Training Center
• 222 Vivaldi Residences, EDSA cor Aurora Blvd.., Cubao, Quezon City

INCLUSIONS

For onsite:

1. printed handout
2. printed certificate
3. AM snacks
4. candies and coffee
5. WIFI access

NOTE: Depending on the number of participants, the training may be cancelled if there are only 2 participants. We will however guarantee that you will get refund for your enrollment in the event that the training is cancelled. You may reach us via 0977-103-1800 or inquire@insightsmanila.com. Our address is 7F Finman Centre, 131 Tordesillas St., Salcedo Village, Makati

Outline

1. Identifying Importance of Social and Business Etiquette

• Building credibility and trust
• Strengthening professional relationships
• Enhancing personal and company image
• Avoiding misunderstandings and conflict
• Demonstrating respect and professionalism

2. Dressing for Success

• Understanding appropriate dress codes
• Dressing according to occasion and role
• Maintaining cleanliness and grooming
• Choosing attire that reflects professionalism
• Aligning appearance with company standards

3. Handling a Meet and Greet Situation

• Approaching others confidently and politely
• Introducing oneself clearly
• Using appropriate greetings
• Engaging in light, professional conversation
• Ending interactions courteously

4. Making a Positive First Impression

• Demonstrating confidence and professionalism
• Using polite language and gestures
• Showing enthusiasm and attentiveness
• Being punctual and prepared
• Presenting oneself appropriately

5. Introduction Etiquette (Handshake, Greetings, Gesture)

• Using proper greetings based on context
• Executing a professional handshake
• Respecting cultural differences
• Maintaining appropriate body language
• Observing personal space