Cross-Team Synergy & Conflict Resolution: 1 Day Course in Gold Coast
Strengthen collaboration with conflict models, communication tools & practical frameworks designed for seamless cross-functional teamwork.
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
This course provides essential skills and tools to resolve conflicts and improve collaboration within cross-functional environments. You will learn proven conflict-management frameworks, mediation techniques, negotiation strategies, and communication methods that strengthen relationships and drive team performance. Through structured modules and practical activities, you will discover how to transform conflicts into opportunities, reduce misunderstandings, and build a cooperative team culture that supports organizational success.
Learning Objectives:
By the end of this course, you will be able to:
- Identify conflict triggers and root causes in cross-functional settings.
- Use communication strategies that improve understanding and reduce tension.
- Apply conflict-resolution models to real workplace situations.
- Facilitate mediation and structured conflict conversations.
- Strengthen collaboration through teamwork and alignment frameworks.
- Improve negotiation outcomes with structured approaches.
- Build trust and a positive conflict culture across teams.
Target Audience:
- Managers, HR professionals, team leads, cross-functional coordinators, supervisors, and anyone responsible for guiding team communication, productivity, and conflict resolution.
Why Choose this Course?
This course blends practical conflict-resolution frameworks with real-world collaboration strategies. The trainer brings extensive experience in organizational behavior, communication dynamics, and cross-functional team development. You will not only learn actionable tools, but also practice them through engaging activities designed for real workplace relevance and lasting impact.
©2025 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Strengthen collaboration with conflict models, communication tools & practical frameworks designed for seamless cross-functional teamwork.
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
This course provides essential skills and tools to resolve conflicts and improve collaboration within cross-functional environments. You will learn proven conflict-management frameworks, mediation techniques, negotiation strategies, and communication methods that strengthen relationships and drive team performance. Through structured modules and practical activities, you will discover how to transform conflicts into opportunities, reduce misunderstandings, and build a cooperative team culture that supports organizational success.
Learning Objectives:
By the end of this course, you will be able to:
- Identify conflict triggers and root causes in cross-functional settings.
- Use communication strategies that improve understanding and reduce tension.
- Apply conflict-resolution models to real workplace situations.
- Facilitate mediation and structured conflict conversations.
- Strengthen collaboration through teamwork and alignment frameworks.
- Improve negotiation outcomes with structured approaches.
- Build trust and a positive conflict culture across teams.
Target Audience:
- Managers, HR professionals, team leads, cross-functional coordinators, supervisors, and anyone responsible for guiding team communication, productivity, and conflict resolution.
Why Choose this Course?
This course blends practical conflict-resolution frameworks with real-world collaboration strategies. The trainer brings extensive experience in organizational behavior, communication dynamics, and cross-functional team development. You will not only learn actionable tools, but also practice them through engaging activities designed for real workplace relevance and lasting impact.
©2025 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Want to train your entire team?
This course can be delivered as a customized in-house program tailored to your team’s structure, challenges, and communication needs. Modules, examples, and activities can be adapted to match your organization’s environment and desired outcomes, creating a more targeted and effective learning experience.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Good to know
Highlights
- 8 hours
- ages 18+
- In person
- Paid parking
Refund Policy
Location
Regus Surfers Paradise
50 Cavill Avenue#Level 13
Ph No: 61(0) 2 80155605 Surfers Paradise, QLD 4217
How do you want to get there?
Agenda
Module 1: Understanding Workplace Conflict
• Explore causes and patterns of interpersonal and cross-functional conflict. • Learn how conflict affects productivity and collaboration. • Understand healthy vs. unhealthy conflict responses. • Icebreaker
Module 2: Conflict Resolution Models & Techniques
• Study conflict-handling frameworks and practical application steps. • Learn how to diagnose conflict type and choose the right approach. • Explore escalation management and conflict prevention methods. • Case Study
Module 3: Communication Strategies for Effective Resolution
• Learn active listening and clarity techniques to reduce tension. • Understand assertive communication for constructive dialogues. • Explore message-framing techniques to avoid misunderstandings. • Activity