Product Innovation Workshop Series Part 3: User Journeys & Pain Points

Find the Gaps Before Your Users Do. Map Reality. Expose Friction. Design What Actually Works.

Join us for the third session of our 12-part Product Innovation Workshop Series! In this 1-hour hands-on workshop, you’ll learn to map user workflows, identify friction points, and uncover gaps that impact real-world experiences. Walk away with User Journey Maps—actionable visuals that guide UX, product, and business strategy.

Why Attend:

• Design products that actually work, not just look good
• Translate research and observations into actionable insights
• Gain hands-on experience with AI-enabled journey mapping tools
• Produce tangible outputs you can use immediately
  

What You’ll Learn:

• How to create end-to-end user journeys
• Where friction hides in real-world workflows
• How to surface gaps and failure points
• How to translate insight into actionable opportunities
• How journey maps guide UX, product, and business decisions
  

Tools You’ll Use:

• Miro
• FigJam
  

Who Should Attend:

• Founders & startup teams
• Product managers & innovation leads
• UX & service designers
• Marketing & CX teams
• Anyone responsible for improving customer experience
  

Takeaway:

User Journey Maps—clear, visual workflows that expose friction points and highlight opportunities for improvement.

👉 Limited spots available—Reserve Your Seat Today!