Question 1

How do your events work?

Accepted Answer

For most events, we will begin with an introduction at the start time, followed by a reading or moderated author conversation, an audience Q&A, and finally our book signing portion of the event. However, please check the Eventbrite details for each event for further information.

Question 2

Does my (partner/child/guardian) need a ticket?

Accepted Answer

For in-store ticketed events that ARE NOT sold out, your +`1 may attend the talk/Q&A and wait in the signing line with you, though they will not be able to get a book signed themselves. For sold out/offsite events, each attendee MUST have a ticket.

Question 3

Where are you located?

Accepted Answer

MOST of our events take place at our store at 603 N Lamar Blvd. However, please make sure you check the location for each event, as some events are put on in conjunction with outside venue partners. Please note that our events program is not affiliated with the BookPeople at the AUS airport.

Question 4

Where do I go when I arrive?

Accepted Answer

For in-store ticketed events, a staff member will be waiting near the front entrance to check you in and provide you with your event book and signing line wristband. Please have your QR code ready upon arrival. After check-in, you will proceed to the 2nd floor of the store.

Question 5

What if I already own a copy of the event book?

Accepted Answer

If the event is in-store and NOT sold out, you may attend the talk/Q&A regardless and make a purchase of equal value on-site in order to join the signing line. Please be prepared to show your receipt upon joining. For sold out events, you MUST have a ticket to attend.

Question 6

What if I already preordered the book from BookPeople?

Accepted Answer

For in-store ticketed events, if you preordered BEFORE the event was announced, please contact us at online@bookpeople.com. If the event is sold out and you did not preorder before the date the event was posted, we must prioritize customers with Eventbrite tickets.

Question 7

What if the event is "sold out"?

Accepted Answer

If we have a waitlist available, Eventbrite will give you an option to join it on the ticket purchase or RSVP page. If the event is sold out AND the waitlist option is unavailable, the waitlist has unfortunately met its cap and we are not accepting further names in an effort to avoid false hope.

Question 8

What if I can't attend?

Accepted Answer

We ask that you submit a refund request via Eventbrite 7+ days in advance. You may also keep your ticket and pick up your book at the registers within 30 days of the event. If you know that you cannot attend before purchasing, please place a preorder via bookpeople.com and not via Eventbrite.

Question 9

Can I order a book to be signed and shipped to me?

Accepted Answer

Please place an order for the event book via bookpeople.com at least 24 hours before the event and make your request in the order notes field at checkout. Our events and Internet Orders teams will do their best to fulfill your request, if at all possible.

BookPeople Presents: Mark Z. Danielewski - Tom's Crossing