Workplace Assertiveness Skills – 1 Day Training in San Francisco, CA
Learn to express ideas confidently, set healthy boundaries, and handle workplace interactions with clarity and respect.
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
Course Overview
Assertiveness is a vital skill for clear, confident, and respectful communication. This 1-day, practical course is designed to help professionals break away from passive or overly forceful communication habits and adopt a balanced, constructive style. You’ll learn how to express your needs, boundaries, and perspectives with clarity—without creating tension or conflict.
Through real-world activities, guided practice, and supportive peer interaction, you’ll explore techniques for staying calm under pressure, handling difficult conversations, and communicating with purpose. By the end of the workshop, you’ll walk away with practical tools to speak up effectively, project confidence, and strengthen your professional presence—skills essential for leadership, teamwork, and career growth.
Learning Objectives
By the end of this course, you will be able to:
- Apply the foundational principles of assertive communication.
- Communicate thoughts, feedback, and concerns clearly and respectfully.
- Handle conflict and challenging situations with emotional balance.
- Build influence, credibility, and a strong communication presence.
- Demonstrate empathy and professionalism in high-pressure interactions.
Target Audience
This course is ideal for professionals seeking greater confidence, clarity, and presence in their communication, including:
- Team Leaders and Supervisors
- Managers and Executives
- HR and People Managers
- Client-Facing and Project Roles
- Anyone who finds it difficult to say “no” or express themselves confidently
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Highlights
- 3 hours
- ages 18+
- In person
- Paid parking
Refund Policy
Location
Regus - San Francisco - Mid-Market
1390 Market Street, Suite 200
Ph No : +1 469 666 9332 San Francisco, CA 94102
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Agenda
Module 1: Understanding Assertiveness
• Defining assertiveness vs. passive and aggressive behavior • Recognizing the impact of communication tone and style • Self-assessment: identifying your current communication pattern • Icebreaker Activity
Module 2: The Psychology of Confidence and Self-Expression
• Overcoming fear and hesitation in communication • Building inner confidence and positive mindset • Understanding personal triggers and emotional control • Case Study
Module 3: Assertive Language and Behavior
• Using “I” statements to express needs clearly • Mastering tone, timing, and body language • Balancing empathy and firmness in conversations • Activity