Question 1

Will EVERYONE be fully vaccinated?

Accepted Answer

YES! This is a boundary that is put on participating in the event for everyone's safety. All participants must have received at least one booster.

Question 2

I have not been fully vaccinated yet, but I have a negative COVID-19 test. May I join?

Accepted Answer

While we appreciate that this would mean you are a lower risk, I'm afraid that at the moment we cannot admit you to the event. Thank you for your patience and kindness for letting others who really need this be able to participate.

Question 3

My schedule has changed, and I'm no longer available. Can I receive a refund?

Accepted Answer

Tickets are non-refundable. Please reach out to us via email, and we can release your ticket to someone on our waiting list. Having said that, please care for your fellow cuddlers, and if you are not feeling well on the day of the party - please email us and stay at home to keep our community safe.

Question 4

Where is this event located? Is this event accessible?

Accepted Answer

HeartLab, San Francisco. 3095 21st St, San Francisco, CA 94110, USA. The venue has three steps with handrails at the entrance, but is otherwise one level. If you need wheelchair accessibility, please reach out to us. We have a ramp we can deploy. More details will be given with your ticket.

Question 5

Where should I park?

Accepted Answer

Heartlab itself does not have a dedicated parking lot. Parking in the area might be a bit difficult, but there is street parking and paid parking lots nearby. It is also few blocks away from the 24th & Mission BART station. Please make sure to account for both parking AND traffic.

Question 6

What time do doors close? I think I'm going to be late! What should I do?

Accepted Answer

Doors close promptly at 1:30pm - no late entry. If you might be late, contact us as soon as you can via text or email. The Welcome Circle is an important aspect of the Cuddle Party experience and creates a safe container for all participants. You will not be admitted after doors close.

Question 7

Can I bring my children?

Accepted Answer

Unfortunately, this is not an event for minors. You must be 18 years or older to attend.

Question 8

What should I wear? What should I bring?

Accepted Answer

We recommend you bring comfortable PJs to change into and a personal water bottle. Think more slumber party and less lingerie. You can bring blankets, pillows, and any kind of soft fluffy things to enhance your experience but it's not needed. Face masks are allowed but will not be required.

Question 9

I don't want to smell bad! Should I wear perfume or cologne?

Accepted Answer

Please do NOT wear heavy scents or perfumes. Many people are sensitive to strong scents, and when many people are in this space, there is no way for someone to avoid them. Please aim to shower before the event, and use unscented deodorizer, but skip the scented stuff.

Ticket sales have ended

SOLD OUT SF Cuddles - Cuddle Party at HeartLab! Sat Apr 25th 2026

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Ticket sales have ended

**SOLD OUT** SF Cuddles - Cuddle Party at HeartLab! Sat Apr 25th 2026

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SOLD OUT SF Cuddles - Cuddle Party at HeartLab! Sat Apr 25th 2026