Question 1

How do your events work?

Accepted Answer

For most events, we will begin with an introduction at the start time, followed by a reading or moderated author conversation, an audience Q&A, and finally our book signing portion of the event. However, please check the Eventbrite details for each event for further information.

Question 2

Do I need to RSVP to attend?

Accepted Answer

RSVPs are encouraged in order to reserve a spot at the event. While most of our events won't reach the capacity of our event space, certain titles and/or authors may surpass what our space can hold. In this case, customers with RSVPs will be prioritized for entry to the event.

Question 3

Where are you located?

Accepted Answer

MOST of our events take place at our store at 603 N Lamar Blvd. However, please make sure you check the location for each event, as some larger events are put on in conjunction with outside venue partners. Please note that our events program is not affiliated with the BookPeople at the AUS airport.

Question 4

Where do I go when I arrive?

Accepted Answer

For free events, you may proceed to the 2nd floor and find a seat whenever you arrive, though you may wish to make your book purchase downstairs before start time. For ticketed or large events, an events staff member will be waiting near the front door to check you in.

Question 5

Do I need to buy a copy of the event book?

Accepted Answer

To attend the talk/Q&A portion of the event, you do not need to purchase a copy of the event book. To participate in the signing line after the talk, you WILL need to purchase a copy of the book OR make a purchase of equal value from BookPeople. Thank you for supporting our events program!

Question 6

What if I already own the book?

Accepted Answer

If you already own a copy of the event book and would like to join the signing line, we ask that you make a purchase of equal value from BookPeople and be prepared to present your receipt to an events staff member upon joining the line. Thank you for supporting our events program!

Question 7

What if I already preordered the book from BookPeople?

Accepted Answer

For free events, you may pick up your book at BookPeople on the night of the event (or on release date, if you keep your receipt to bring on event night). For ticketed events, if you preordered BEFORE the event was announced, please contact us at online@bookpeople.com. Thank you!

Question 8

What happens if the event is "sold out"?

Accepted Answer

If we have a waitlist available, Eventbrite will give you an option to join it on the ticket purchase or RSVP page. If the event is sold out AND the waitlist option is unavailable, the waitlist has unfortunately met its cap and we are not accepting further names in an effort to avoid false hope.

Question 9

What if I can't attend?

Accepted Answer

For free events, we ask that you cancel your RSVP via Eventbrite so another customer may have your spot. For ticketed events, we ask that you submit a refund request 7+ days in advance. You may also keep your ticket and pick up your book at the registers within 30 days of the event night.

Question 10

Can I order a book to be signed and shipped to me?

Accepted Answer

Please place an order for the event book via bookpeople.com at least 24 hours before the event and make your request in the order notes field at checkout. Our events and Internet Orders teams will do their best to fulfill your request.

BookPeople Presents: Isabel Ibañez - Graceless Heart