Be advised if you are booking hours before the time you need a ride we do not guarantee we will get to you on time. We will do our very best to process your information in a timely manner. Once you receive a ticket that means your order is processed and you will be hearing from us to receive verification that we have processed your UBER. The ticket does not mean your ride is processed, if you do not hear from us please be sure to reach out to Yoselyn at 909-513-4316 (preferably by text).