Question 1

What do I do after I register?

Accepted Answer

Please double check your entry, make sure it is right. You will be emailed a confirmation/receipt.

Question 2

What are my responsibilities as a participant?

Accepted Answer

Events are a team effort, requiring timeliness and accountability from staff and competitors. Being accurate, on time, and prepared ensures everyone can enjoy a safe and fun day on the snow.

Question 3

What are my transport options getting to the event and around the village?

Accepted Answer

The SNOW Bus will also operate between Whitefish and Whitefish Mountain Resort. A shuttle will operate in the upper village areas, and all parking lots will be open through the event. Please obey all parking signage and park

Question 4

Where do I Check-In?

Accepted Answer

Mandatory check-in for the torchlight is at Chair 2, see TORCHLIGHT PARTICIPANT INFORMATION.

Question 5

Do I need a lift ticket or season pass to participate?

Accepted Answer

Yes

Question 6

Can I transfer my entry to my friend if I can’t make it to the event?

Accepted Answer

No. See refund information above. New registrations must be completed by the competitor / guardian. You can request a refund, and your friend should register independently.

Question 7

If you can't make it free up your spot!

Accepted Answer

To request a refund, either use “Request a Refund” in your confirmation email under My Tickets or in Eventbrite via Tickets in the top-right menu. Requests sent elsewhere won’t be accepted.

Question 8

If the event is sold out, is there a waitlist?

Accepted Answer

Yes!  If a spot opens up you will be contacted via email.  You will have 24 hours to claim your spot or it will go to the next  person on the waitlist.

New Year's Eve Torchlight Parade and Fireworks