Question 1

What is your photo/video policy?

Accepted Answer

Please note that we may take photos or videos during the event to use for social media or promotional purposes. If you’d prefer not to be photographed, please let a Merrihew’s team member know when you arrive.

Question 2

What is your cancellation policy?

Accepted Answer

Cancellation for a refund is possible up to 48 hours prior to the event start time. Beyond this period, events become non-refundable. If you request a refund, the ticketing fee is nonrefundable. Feel free to contact us with any questions about this process!

Question 3

What happens if the venue cancels or reschedules an event?

Accepted Answer

We reserve the right to cancel or reschedule events as needed - such as inclement weather  or other reason. If we cancel an event, you will receive a full refund (including the ticketing fee). If we reschedule an event, you may request a full refund or choose to transfer your ticket to the new date.

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