Question 1

Can I bring a bag?

Accepted Answer

The LeBron James Family Foundation has implemented a policy that limits the size and type of bags that may be brought into the LeBron James’ Home Court. Small crossbody bags and wallets are permitted.

Question 2

Is my ticket refundable?

Accepted Answer

No

Question 3

Can I  bring my pet?

Accepted Answer

No. Service animals only.

Question 4

Can I take pictures and record video?

Accepted Answer

Visitors are welcome to take pictures and record video inside Home Court via their personal mobile devices. No professional-grade camera equipment will be permitted.

Question 5

Is the space handicap accessible?

Accepted Answer

Yes

Question 6

Can I buy tickets on-site?

Accepted Answer

Yes, as long you make it in prior to one hour before close. Ticket sales end 30 min before close.

Question 7

Can I bring food or beverage into the LeBron James' Home Court?

Accepted Answer

No

Question 8

Can I re-enter LeBron James' Home Court once I exit?

Accepted Answer

No re-entry

Question 9

Are there lockers available for me to store items?

Accepted Answer

Not at this time

Question 10

Are service animals permitted?

Accepted Answer

Yes

Question 11

Can I bring a stroller?

Accepted Answer

Yes

Question 12

Can I transfer my ticket to someone else?

Accepted Answer

Yes, the original purchaser is the only one that can edit the ticket. To transfer the ticket, the purchaser must find the ticket they want to transfer and change the name and email address to the person they want to transfer it to. The person will receive the ticket through an email

Question 13

Can reschedule my day with no fee?

Accepted Answer

Yes. To transfer your ticket to another time slot you will need to pull up your ticket on Eventbrite in a browser, select the transfer button, select the ticket you want to transfer, select a new date, re-enter your information, and receive a new confirmation email.

Question 14

How late can I enter?

Accepted Answer

Entry closes 30 min before the museum closes (4:30pm Wednesday - Friday and 5:30pm on Saturdays).