Question 1

What time do the parking lot and ticket gates open? What time does the music start?

Accepted Answer

Parking and ticket gates open at 5:00pm. Music begins at 6:30pm.

Question 2

Are tickets refundable?

Accepted Answer

Tickets are non-refundable. Events are rain or shine, as long as it is safe for bands and guests. The Southern California Mountains Foundation reserves the right to cancel events due to weather, wildfire, or unsafe conditions.

Question 3

What does my ticket support?

Accepted Answer

Proceeds from the event benefit the Southern California Mountains Foundation and its conservation, recreation, and education programs. Find out more on our website MountainsFoundation.org

Question 4

Where can I park for free?

Accepted Answer

Free Parking: Available at Meadows Edge trailhead lot, ¼ mile west of the Discovery Center. Free shuttle service runs from 5:00pm to 10:00pm.

Question 5

What is Premium Parking?

Accepted Answer

Premium Parking: Available at the Big Bear Discovery Center for $25 per vehicle for individual concerts and $125 for the season (must be purchased separately as an add-on). There are a limited amount of these spots available that will sell out early.

Question 6

Is disabled parking available?

Accepted Answer

Yes, 6 free disabled parking spots are available at the Discovery Center on a first-come, first-served basis with a state-approved placard or license plate. Additional disabled parking is available for a charge in the premium parking area, subject to availability.

Question 7

Do I need to bring my own chair?

Accepted Answer

General Admission Guests must bring their own chairs/blankets for seating in open areas. Low-profile chairs are not recommended. Premium Seat Guests are able to choose bench or other provided seating, which is first-come, first-served and unassigned.

Question 8

Are children allowed?

Accepted Answer

Yes! Youth 12 and under are admitted FREE.

Question 9

Can I bring my dog?

Accepted Answer

Yes, music-loving, well-behaved dogs on a short leash are welcome.

Question 10

Can I bring my own drinks?

Accepted Answer

The only outside beverages allowed in the venue are sealed water bottles. Empty refillable bottles are  acceptable but will be checked at entry. Water refill stations will be provided.

Question 11

Can I bring my own food?

Accepted Answer

Yes, you can bring your own food into the venue.

Question 12

Will there be food and drinks available on-site?

Accepted Answer

Yes, food and beverages (including beer, wine, cocktails, soda, water, coffee and hot chocolate) will be available for purchase. Bar & food service will be open from 5:00pm to 9:00pm.

Question 13

What are the benefits of becoming a Southern California Mountains Foundation (SCMF) member?

Accepted Answer

For $20, SCMF members receive an early seat reservation opportunity from 12pm - 2pm on concert day. Membership donations are used to protect, rehabilitate, and promote the value of the activities surrounding the mountains. Join today! www.mountainsfoundation.org

Question 14

Will my bags be searched?

Accepted Answer

Yes, all coolers, backpacks, chairs, and handbags are subject to search at the entrance gate. Firearms and other weaponry are prohibited from entering the event.

Question 15

Who can I contact for more information?

Accepted Answer

Email info@mountainsfoundation.org or call 909-382-2790 with any questions.

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