DynamicsCon Regional: East Africa (Njoo Tuinue viwango)

Dynamics User Group

DUG is excited to bring a FREE Meetup event focused on Microsoft Dynamics 365 (BC, CE/CRM, FO) and Power Platform to Nairobi, Kenya!

Sarova Panafric Nairobi - Hotel in Nairobi

Dynamics User Group (DUG) is excited to bring a FREE DynanicsCon Regional event focused on Microsoft Dynamics 365 products (Business Central, Finance &amp; Operations, and Customer Engagement) and Power Platform to Nairobi, Kenya!****Only those registered through Eventbrite will be able to attend.*****Get ready for thrilling 1.5 day event packed with cutting-edge content related to Microsoft Dynamics 365 and Power Platform! Whether you're a seasoned professional or just starting out in the field, this free event is not to be missed. With professionals sharing their expertise, you'll gain valuable insights into the latest trends and best practices in the industry.But that's not all! You'll also enjoy delicious tea breaks, a scrumptious lunch, and a lively cocktail hour around the pool, all for free! And with sponsors on hand, you'll have plenty of opportunities to network and connect with like-minded professionals.So, what are you waiting for? Join us for a day and a half of education, inspiration, and fun at this can't-miss event!Need a hotel room? Check out our discounted room block rate <a href="https://bookings.sarovahotels.com/reservation/roomdetails/322730?checkin=20250721&amp;checkout=20250727&amp;bookingcode=DUG" title="https://bookings.sarovahotels.com/reservation/roomdetails/322730?checkin=20250721&amp;checkout=20250727&amp;bookingcode=DUG" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">HERE</a> just for you!Interested in speaking at this event? Submit your session idea <a href="https://sessionize.com/dugke-eastafrica-regionalmeetup" title="https://sessionize.com/dugke-eastafrica-regionalmeetup" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">HERE</a>!Sponsorship opportunities for this event are available, please submit an interest form <a href="https://share.hsforms.com/1rvm2GMeFSjOputhUKAOdvQraai5" title="https://share.hsforms.com/1rvm2GMeFSjOputhUKAOdvQraai5" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">HERE </a>if you are interested in sponsoring.

Thursday, June 24th

Morning Coffee with Sponsors

As trusted advisors and digital transformation leaders, you play a key role in shaping how businesses grow and succeed. In this session, we’ll share Microsoft’s vision for Dynamics 365—and how it’s opening new doors for partners to deliver real impact through cloud, AI, and connected business solutions.

We’ll talk about where the market is heading, what customers truly need, and how Dynamics 365 is designed to help organizations of all sizes modernize operations, deepen customer relationships, and make smarter decisions. More importantly, we’ll explore how you—as Microsoft partners—can lead that journey, create value faster, and grow your own business in the process.

Let’s raise the standard for what’s possible, together.

Unlocking Growth Together: The Vision of Dynamics 365 for Modern Business

Tea Break with Sponsors

Building intelligent and powerful copilots for your customers and employees has never been easier.

Microsoft Copilot Studio is an end-to-end conversational AI platform that lets you create and customize powerful AI-powered copilots using natural language or a graphical interface for a range of requests—from providing simple answers to common questions to resolving issues requiring complex multi-turn conversations.

This session will cover how you can use Copilot Studio to extend Microsoft copilots, build your own copilot leveraging functionality such as Generative Answers to surface information from any number of data sources. AI-based topic authoring to create workflows, and publishing custom plugins and prompts to surface your business data where you need it.

Join me and discover how Copilot Studio can help you transform your business, increase your agent productivity, and reduce your development costs.

Enhance copilot development with Microsoft Copilot Studio

This comprehensive session explores the interconnected world of procurement, strategic sourcing, and fixed asset management within finance and operations. Participants will gain practical insights into optimizing purchase-to-pay processes, developing effective supplier relationships, and managing the complete asset lifecycle from acquisition to disposal. We'll cover best practices for vendor management, contract negotiation, capitalization policies, and how these three critical functions work together to drive cost efficiency, ensure compliance, and support accurate financial reporting. Perfect for finance professionals, operations managers, and anyone involved in organizational resource management looking to enhance their understanding of these essential business functions.

FO: Procurement, Sourcing and  Fixed Assets Deep Dive

This session delivers what our region needs most: practical, contextual, and fast-to-implement solutions that unlock the real power of Dynamics 365. We’ll bridge global tech with local realities; low conversion rates, missed follow-ups, and underutilized CRM systems using tools that many teams already have, but aren’t maximizing.

Beyond the Sale: 5 AI-Powered Customer Moments that Drive Loyalty with D365

Building PowerApps may entail Copy and Pasting some Controls you've created to allow you to build faster. Now imagine building an app where creating a new or edit request form contains multi-step navigation and several form controls from text inputs to drop-downs. What's the best way to handle that? Do you copy and paste controls such that you end up with over 60 controls to manage, or you would rather have just key controls and re-use them powerfully. Let's discuss this approach.

Building Dynamic Power Apps Forms Using JSON

Discover how organizations in our region and beyond can unlock the full potential of Dynamics 365 cloud deployment. This session goes beyond setup to showcase practical tools like Microsoft Copilot, and Outlook/Teams integration—empowering IT teams and end users to boost productivity, streamline operations, and enhance user experiences. I will use Real-world insights from the pension and nonprofit sectors to help ground the session in local relevance.

Unleashing Dynamics 365 Cloud Power: Practical Tools for End Users & IT Teams

In this session, we’ll go beyond checkbox testing to explore intentional, meaningful strategies for validating your AL code. Starting with the fundamentals of unit testing, we’ll uncover how to build clear, purpose-driven tests. You'll learn how to identify and manage dependencies, and discover the power of test doubles for isolating logic and simulating complex behaviors. Whether you’re scaling an existing test suite or starting fresh, this talk equips you with the mindset and techniques to write tests that actually matter.

Beyond AL Development,  Resilient Business Central  Code with AL Testing.

Discover how Dynamics Payroll, powered by PaySpace, transforms payroll into a strategic asset. Designed for Africa and the UAE, this cloud-native solution integrates seamlessly with Microsoft Dynamics 365 Finance & Operations and Business Central, automating salary calculations, tax deductions, and compliance reporting. Whether you're managing a growing team or operating across borders, Dynamics Payroll scales effortlessly, supports multi-country legislative updates, and offers built-in expatriate functionality. Join 4Sight | Dynamics Africa to explore how this platform empowers HR and finance teams to focus on strategic goals, not paperwork—delivering secure, accurate, and compliant payroll from anywhere, anytime.

Future-Proof Payroll with Dynamics: Compliance, Cloud & Control

Lunch

In this session, we’ll explore how Deployment Stacks in Azure Bicep help simplify the lifecycle management of your Azure resources. Learn how to group related resources for easier updates and deletions, avoid resource drift, and improve deployment consistency across environments. Whether you’re new to Bicep or looking to level up your infrastructure as code practices, this session will provide practical examples and demos to help you get started with Deployment Stacks effectively.

Deployment Stacks with Azure Bicep

To help shed light on implementing dynamics for Manufacturing industries.

Business Central: Tailoring Dynamics for Manufacturing Industries and others

What if your sales orders could manage themselves—no complex code or manual steps needed? In this session, explore how the Sales Order Agent in Dynamics 365 Business Central brings intelligent, human-designed automation to life. Built on Microsoft’s new Agent Framework, it works like a sales coordinator—reviewing, validating, and processing orders with minimal input. Join us for a hands-on walkthrough to see how it works, understand its decision-making logic, and learn how to configure and extend it for real-world use. Perfect for those looking to simplify sales ops and reduce manual effort—without diving into AI or machine learning.

The Sales Order Agent: Smarter Sales Automation in Business Central

Join us as we go Beyond Code to explore how Artificial Intelligence is fundamentally redefining software development. This session will delve into the practical implications and transformative potential of AI-powered applications, showcasing how developers can leverage cutting-edge AI tools and methodologies to enhance productivity, drive innovation, and build the intelligent, future-ready software that users demand.


Beyond Code: Redefining Software Development with AI-Powered Applications

How do we move from imported systems to solutions that truly serve East Africa?

This session shows how tailored Dynamics 365 apps can drive impact in Agriculture, Retail, and Finance—with real-world demos and local stories.

? Agriculture: Track inputs, monitor yields, and predict trends with D365 Field Service + Power Apps.
? Retail: Streamline inventory, POS, and customer insights using Business Central and Customer Insights.
? Finance: Automate onboarding, credit scoring, and compliance with D365 and Power BI.

Takeaways:

Customize D365 for local industries

Apply AI & automation for real results

Build relevant, ready-to-deploy solutions

“Technology must speak the language of our land.”

Tailored for Impact: D365 Solutions Transforming Agriculture, Retail & Finance

AI is rapidly changing how we use Dynamics 365, and as recruiters, we’re changing how we hire because of it. Whether you're a tech professional or a hiring manager, the reality is simple: we now lean toward candidates who can apply AI to make work faster, smarter, and more efficient.
In this session, I’ll share insights from the field on:
1. How AI is reshaping roles within Dynamics 365
2. What hiring managers now expect from talent
3. Why visibility, adaptability, and AI awareness matter more than ever
We’ll explore real examples, from Copilot in Sales to AI-powered recruitment workflows, and discuss how you can position yourself (or your team) to stay relevant in this fast-evolving space.

A Recruiter’s Take on Dynamics 365 and the Future of Work

This session explores how to seamlessly integrate Microsoft Dynamics 365 Business Central with Dynamics 365 CRM using Business Central APIs and custom web resources. 
Learn how to leverage APIs to enable real-time data submission from CRM to Business Central, ensuring synchronized operations across sales, finance, and customer management processes. The session will cover creating custom web resources in CRM, configuring Business Central API endpoints, and handling secure data transfer to ensure accuracy and efficiency. Practical examples will demonstrate real-time updates for records like invoices, orders, and customer information, providing attendees with actionable insights to enhance system integration and streamline workflows

Microsoft 365 Business Central Integration with Dynamics 364 CRM

A successful Dynamics 365 Business Central implementation is more than a technical rollout—it’s a business transformation. Drawing from my experience leading ERP implementations and providing quality assurance across donor, public, and private sectors, this session will explore why Business Process Reengineering (BPR) must come before system configuration. We’ll walk through practical approaches to mapping and optimizing processes, avoiding the common trap of automating inefficiencies, and ensuring system adoption aligns with real operational needs. Ideal for organizations preparing for or already in the early stages of their Dynamics BC journey, this session will offer actionable insights to de-risk your project and drive long-term value.

Reengineering for Success: Dynamics 365 Business Central 

A discussion on how this powerful combination enhances visibility across finance, sales, and all organizations operations enabling faster, data-driven decisions.

Power BI + Dynamics 365 Business Central: Drive Insightful Business Decisions

Networking Break with Sponsors

DUG Closing Session

Friday, June 25th

In today’s cloud-first world, security isn’t just a checkbox—it’s a foundational pillar of digital transformation. Join us for a deep dive into Microsoft’s security implementation approach for Dynamics 365, where we explore how to align people, processes, and technology to safeguard sensitive business data.

This session will unpack the critical components of a security strategy built on zero trust principles, including identity and access management, environment segmentation, data protection, role-based security, and governance. Whether you're leading an enterprise deployment or navigating regulatory requirements, this session will provide you with a clear, actionable framework for implementing a secure, compliant, and resilient Dynamics 365 environment.

If Security Fails, Transformation Fails: Protecting Dynamics 365 the Right Way

Artificial Intelligence (AI) is fast becoming the electricity of our era — a transformative general-purpose technology (GPT) reshaping industries, societies, and economies. In this session, we will explore AI's role as a GPT, focusing on its broad applicability and its foundational position within a new technology stack composed of Infrastructure, Platform, and Application layers. We'll dive into the economic and financial architecture of AI, exploring how business models such as subscription, consumption, and advertising are evolving around it. We'll also discuss the need for innovative financial frameworks that bridge current gaps in Africa's digital economy and promote inclusive AI development.

AI: Powering Innovation and Growth in Africa

This session will provide insights into how Dynamics 365 Business Central supports international businesses, particularly those with operations in multiple countries. We will explore Business Central’s key features for managing multiple currencies, languages, compliance standards, tax regulations, and more. Attendees will learn best practices for configuring and optimizing the system for diverse geographic and regulatory environments.

Who Is Saving The Day in Your ERP Implementation?

As customer expectations grow and competition intensifies, organizations must move beyond traditional CRM setups to adopt smarter, AI-driven sales tools. This session explores how Dynamics 365 Sales Insights and AI capabilities can transform sales operations—from identifying high-value leads to forecasting opportunities and automating engagement.

Drawing from a finance and systems background, I’ll demonstrate how integrating these tools strategically within the broader ERP ecosystem (including Business Central) can enhance productivity, decision-making, and customer experience. Attendees will leave with practical approaches to align AI tools with existing business processes, ensuring technology adoption drives real value—not just digital noise.

Leveraging D365 Sales Insights & AI for Smarter Customer Engagement

Programming languages vary in aspects like performance, syntax, available libraries, portability, and specialization. Different languages may be more suitable for a given task depending on the specific requirements. Azure Functions, which is a scalable platform for running code in the cloud, with minimal overhead and strong integration capabilities, enables us to extend Business Central online, which lacks .NET interoperability, in a way that avoids breaking changes. Join this session as we explore how to utilize Azure Functions in Business Central.

Leverage Azure Functions in Business Central AL Programming.

Achieving 100% implementation with less customizations.

	Standard NAV and When to Customize

We will explore the transformative power of Robotic Process Automation (RPA). While focusing on Microsoft Power Automate as a key tool for building these "software robots," we'll also briefly touch upon other leading RPA platforms in the market. From understanding the basics of what RPA is and why it's crucial for efficiency, to a practical guide on building your first automation with Power Automate Desktop, and insights into recent trends like AI integration and Co-Pilot, this session is designed to equip both beginners and experienced professionals with the knowledge to leverage automation in their daily work. Get ready to discover how you can free up human potential by automating repetitive tasks!

RPA: Practical Approach to Building Software Robots

AI is transforming how we work and hire within Dynamics 365. In this closing session, we’ll look at how roles are evolving, what hiring managers now expect, and why adaptability, visibility, and AI skills matter more than ever. With real examples like Copilot in Sales and AI-powered recruitment workflows, you’ll leave with clear insights on how to stay relevant in an AI-driven workplace.

Recruitment for Dynamics 365

In this inspiring panel session, African Microsoft MVPs and MCTs share their personal stories—how they started, what challenges they faced, and how being part of the MVP program has transformed their careers, communities, and lives.
You'll hear real experiences about the impact of giving back through tech, and learn how your own contributions—whether through teaching, building, writing, or speaking—can open doors you never imagined.
Africa needs more MVPs now than ever to represent our unique voices, solve local challenges, and lead global conversations. Listen, ask questions, and discover how your journey could be next.

Becoming a Microsoft MVP: The African Path

Social Hour

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