How to Revive Your Customer Connection

American Marketing Association Phoenix (AMA Phoenix) is the leading educational, networking and career-building resource for Phoenix marketing professionals.Established more than 50 years ago, AMA Phoenix is the only professional marketing association in Arizona that covers all disciplines in the marketing spectrum.AMA Phoenix hosts a variety of monthly, quarterly and yearly programs, events, workshops and discussions that introduce the latest industry trends and developments, along with valuable networking events that bring together the best marketing minds in the region.ABOUT USThe American Marketing Association, Phoenix Chapter (AMA PHX) is a 501(c)3 non-profit and volunteer run organization with the mission to connect, support and empower the Greater Phoenix area marketing community through education and professional development.VISIONRun by members, for members, AMA PHX’s vision is to be the Phoenix Metro area’s most relevant force and voice for the marketing industry, providing the most comprehensive combination of knowledge and resources to propel marketers forward in their careers and organizations.MISSIONThe mission of the AMA PHX is to build a community, connecting Phoenix Metro area marketers through insightful programs, diverse educational resources, impactful networking experiences and career building and advancement opportunities.Join the top industry group for Phoenix Metro area for marketing, advertising and public relations professionals, AMA Phoenix →https://amaphoenix.org/membership/why-join-amaLike us on Facebook:https://www.facebook.com/amaphoenixFollow us on Twitter:https://twitter.com/amaphoenixFollow us on Instagram:https://www.instagram.com/amaphxFollow us on LinkedIn:https://www.linkedin.com/company/2381297/adminWatch us on YouTube:https://www.youtube.com/channel/UCYcnpEiar47v8LPZIEZSGoQ

AMA Phoenix

Ensure That Your Customer Relationships Outlast Coronavirus

The COVID-19 pandemic is a global crisis and an opportunity for companies to support their customers and communities. Leading in a caring, empathetic manner during these difficult times has the potential to create real connections that will outlive the social and economic impacts of the pandemic.Join Matt Lehrman, Managing Partner, Social Prosperity Partners, as he discusses how businesses can recover the attention and loyalty of their customers amidst this disruption and uncertainty and shares an 'espresso shot' of actionable practices to welcome, inspire confidence, and re-engage your missing customers. Topics to be covered will include:<ul><li>Taking Care of Your Team</li><li>Learning is Leading</li><li>What Must Stay the Same?</li><li>4 Practices that Instill Confidence</li><li>Beware of Changed Sensibilities</li><li>Train Your Team to Speak with Emotional Intentionality</li><li>How to Say “Thank you” and Really Mean It</li><li>And more!</li></ul>This event is for business owners, sales professionals, corporate marketing and marketing professionals and agencies who are trying to learn how best to communicate and pivot their business successfully and as necessary, to navigate this new world we all live in.SPEAKER BIOMatt Lehrman is the founder of Social Prosperity Partners, a consulting practice specializing in supporting business and community leaders in endeavors of imagination, collaboration, and perseverance. He has consulted and presented workshops on loyalty &amp; customer engagement, audience development, civic participation, and donor &amp; stakeholder engagement throughout the US and UK.

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How to Revive Your Customer Connection

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How to Revive Your Customer Connection

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