NEHIMSS Webinar Technology Challenges of COVID-19 & Lessons Learned

The New England chapter of the national Healthcare Information and Management Systems Society (HIMSS) fulfills the national mission within the New England region. The New England chapter represents over 3,000 members and has active involvement from a number of leading health care organizations within health care delivery, payor, technology and academic institutions.NE HIMSS VisionThe New England HIMSS chapter shares the vision of national HIMSS in the betterment of health through information technology.NE HIMSS MissionOur mission is to foster professional growth, relationships, knowledge and collaboration among healthcare information management professionals in the New England Region.National Vision, Local FocusThe New England HIMSS Chapter represents the New England region for HIMSS. This region includes all of the New England states: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont. In pursuing the vision and mission of both HIMSS National and NE HIMSS, our chapter plans programs and networking events to help promote education and an open dialogue of our members and the health care community regarding various topics around information technology. Throughout the NE HIMSS website, there is information posted related to upcoming programs and events, member enrollment applications, etc. For more information, use theContact Usform within the NE HIMSS.org website.

New England HIMSS

NEHIMSS Webinar: The Technology Challenges of COVID-19 & Lessons Learned: Steward Health Care System

Online WebinarTwo Ticket Types Available:Live Webinar: Live webinar access and access to the recording after the eventRecording Only: Access to the recording onlyThe link to the Webex will be sent, via email, 2 days prior to the event. The email will be sent from Eventbrite. Please ensure eventbrite.com is added to your email safe sender list or check you junk mail if you do not receive the link.The Webinar recording will be sent out 1 day after the event from Eventbrite.

COVID-19 has had an unparalleled impact on the world and on healthcare. Steward Health Care System had to respond on the clinical, business and technology fronts. In Massachusetts, which was facing a catastrophic surge, they designated some hospitals as COVID-19 centers, expanded critical care beds, added monitoring, and brought in nurses from FL and AZ.New projects were escalated including users working remotely and enforcing new security requirements, evaluating hardware requirements, using cloud technologies, rapid deployment of telemedicine, and implementing new onboarding processes for traveling staff/surge staff. While they established processes in critical care, the IT department prepared Steward for the rapid changes in policy and protocols. As the science evolved, changes were made to the EHR to support emerging recommendations as quickly as 72 hours.Speakers: Mary Buonanno, Senior Vice President, Chief Technology Officer at Steward Health Care SystemKelly Hoye, MD CMIO at Steward Health Care SystemKathleen McGrow, DNP, MS, RN, PMP, Chief Nursing Information Officer at Microsoft Health &amp; Life Science Industry TeamLearning objectives: 1. Identify an effective Clinical and IT partnership to response to COVID192. Understand the daily changes required for quick and innovative solutions 3. Distinguish the value for strong leadership during a pandemic4. Review the processes of a national footprint (workflow) for traveling nurses5. Define rapid deployment issues such as hardware, security, etc 6. Discuss the future impact of federal and state regulations on telemedicine

Mary Buonanno, Senior Vice President, Chief Technology Officer at Steward Health Care SystemMary has over 25 years in the IT Health Care industry and, as Innovative Chief Technology Officer, she has demonstrated success directing IT transformation in large health care organizations.She is responsible for Infrastructure support for many of the production areas including end user support functions. She thrives in situations where she can create order from chaos. A graduate of Simmons University, working on MBA, she competes in triathlons, is an avid photographer and volunteers for a Dog Rescue groups.

Kathleen McGrow, DNP, MS, RN, PMP, Chief Nursing Information Officer at Microsoft Health &amp; Life Science Industry TeamKathleen McGrow, DNP, MS, RN, PMP, serves as Chief Nursing Information Officer for the Microsoft Health &amp; Life Science Industry Team. In this role, Dr. McGrow advises organizations on how the innovative use of technology can support their digital transformation imperatives of consumer engagement, provider enablement, analytics for population health and cognitive computing to support a learning health system. Her expertise in data, analytics and artificial intelligence is used to educate organizations on how to enhance clinical, operational and financial performance, maximize capacity and patient experience, and transform to new care models and paradigms. Dr. McGrow has led, planned and directed programs and strategic initiatives for organizations including implementation of an evidence framework for best practices. This framework was used to identify customer pain points and targeted outcomes and used during engagements to assist the customer in developing success plans including quantifiable targeted outcomes such as return on investment and cost aversion. The framework was leveraged in both population health (care management) and quality improvement (QI) initiatives. Her experience includes engaging with a variety of C-Suite executives, providers (clinicians) and care managers as well as a geographically dispersed team of clinical and technical experts. 

Prior to working at Microsoft, Dr. McGrow has held positions at GE Healthcare, Caradigm (a Microsoft &amp; GE Company) and Philips where she was product manager for their Ambulatory Telehealth suite of products. Her clinical background spans many years, with the majority of that time spent in trauma and critical care settings. She has worked at some of the premier medical centers in the United States, including Johns Hopkins and the University of Maryland Shock Trauma Center. Dr. McGrow is a graduate of the University of Maryland with a Doctorate in Nursing Practice focused on Executive Leadership and Evidence Based Practice.

Kelly Hoye, MD CMIO at Steward Health Care System

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NEHIMSS Webinar Technology Challenges of COVID-19 & Lessons Learned

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