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Commitment To Training - Fox Valley Event

Automechanika Chicago

Saturday, October 15, 2016 from 7:30 AM to 4:30 PM (CDT)

Commitment To Training - Fox Valley Event

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Automechanika Chicago CTT Fox Valley Training Event Oct 15, 2016 Free  

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FREE TRAINING 

Brought to you by Automechanika Chicago and our sponsors, this one-day event brings together some of the nation's top trainers to help shop owners/managers and technicians improve their business and technical skills. In partnership with Fox Valley Technical College, this event is a special opportunity for professionals to network and learn at NO COST thanks to the support of manufacturer sponsors.

Registration/Check-In/Breakfast: 7:30 a.m. - 8:00 a.m.

Welcome Keynote – All Attendees

8:00 a.m. – 9:00 a.m. Presented by Mike Anderson

Discussion on industry trends and the value of training for your business.

Morning Classes: 9:00 a.m. - Noon

Financial Best Practices - Mechanical and Collision | Management

mike Andersen

Instructor: Mike Anderson - advisor, instructor, former shop owner

While you deal with numbers on a daily basis, it is often difficult to truly understand what they mean and the impact they have on your business. Most owners know how to audit their technicians, but few know how to audit their bookkeeper or accountant. That’s where this seminar can help! The seminar explains how to read and understand your Profit & Loss Statement and the Balance Sheet, discusses your financial role and what you can audit to ensure that your accountant or bookkeeper is keeping accurate accounting records. We’ll talk about the Key Performance Indicators you should track and how you perform compared to the automotive repair industry. In addition, the seminar covers financial reporting, budgeting and forecasting. This program includes:

  • An overview of critical financial terms
  • A clear explanation of the ways repair centers make money (Profit Centers)
  • Understanding the difference between cash versus accrual accounting
  • A look at Key Performance Indicators in the industry – 30, 20, 10 Rule
  • A discussion on your financial role in the business and the need to delegate, not abdicate
  • A review of and exercises geared to help you understand your Profit & Loss Statements and of Balance Sheets
  • Understanding the difference between a management system and an accounting system
  • Understanding your numbers and knowing what to adjust to make improvements (Move the Numbers)
  • Understanding follow-through dollars and getting past breakeven

Service Counter Selling Skills  - Mechanical and Collision | Management

greg merchand circle

Instructor: Greg Marchand, CTI

This course provides individuals and sales teams with an understanding of sales process, relationship building skills and practical tools aimed at increasing both repair order count and effective labor rate. Participation in interactive exercises gives participants the opportunity to develop, and become comfortable with, selling preventative maintenance services, explaining repair estimates and building stronger customer relationships. Customer satisfaction, customer retention and profitability are emphasized throughout this program.

Aluminum Welding & Attachment Overview - Collision | Technical

jerry goodson headshot

Instructor: Jerry Goodson, Fox Valley

Aluminum continues to be a “material of choice” for several vehicle manufacturers in their quest to reduce overall vehicle weight to achieve greater fuel economy. In this session, participants will learn to correctly use aluminum welding and riveting equipment, as well as use bonding adhesives to attach replacement panels to aluminum-intensive vehicles. This is a hands-on course where you will be welding and using adhesives. The use of safety glasses, respiratory protection and work attire is required, including leather protective footwear. Auto-darkening welding helmets are available to use. (Max 12 per session)

How To Diagnose P0420s & P0430s (Catalyst Below Threshold) DTCs - Mechanical | Technical

Instructor: G. Jerry Truglia - TST, ATTS

Tired of dealing with catalytic converter problems? This course will help you address common problem components and systems including proper diagnoses. The course includes:

  • Using scan tool data including Mode 5 and Mode 6
  • Using tools and equipment to diagnosis & confirm repairs 
  • Exploiting state-of-the-art misfire analysis pressure transducers and interpretive software
  • Fuel system cleaning and decarbonization & much more

Practical Electrical and Scope Techniques - Mechanical | Technical

Instructor: Pete Meier - Director of Training, Motor Age

Do your palms get sweaty when your service writer hands you an electrical customer complaint? Are you proficient with your digital multimeter (DMM)? Is there a digital storage oscilloscope (DSO) gathering dust in your toolbox? Then attend this session! In this presentation, Pete will guide you to a simple understanding of often misunderstood electrical testing methods that will help you quickly isolate those pesky electrical gremlins with ease. He’ll also cover techniques for finding parasitic battery drains, how to use current for more than electrical testing and will show you a multitude of ways your scope can make your troubleshooting life easier when dealing with complaints on every system on the car. When it’s all over, you’ll never look at your DMM or DSO the same again!

Vehicle Technology and Trends - Collision | Technical

Instructor: Jason Bartanen, I-CAR

As vehicle technology continues to evolve, collision repair professionals must keep pace to ensure complete, safe, quality repairs. Today’s advanced high-strength steels, aluminum, composites and other materials offer new challenges not seen on vehicles just a few years ago. The advancements in vehicle structures, coupled with the latest in safety and driver convenience systems, make today’s collision repairs more challenging than ever. In this session, you’ll learn more about today’s advanced vehicle structures, their repairability and attachment methods, and gain insight into some of the challenges that the advanced safety and convenience systems have on collision repairs.

LUNCH BREAK - Noon – 1:30 p.m. - Presentation about Fox Valley Technical College - Importance of Continuing Education/Training The Next Generation - All Attendees

Afternoon Classes: 1:30 p.m. - 4:30 p.m.

Positioning Yourself in the Collision Repair Industry - Collision | Management

mike Andersen

Instructor: Mike Anderson - advisor, instructor, former shop owner

Whether you are a collision repair facility, or a vendor or distributor supporting your customers, this course focuses on ways collision repair facilities can position themselves to THRIVE and not just SURVIVE. This course focuses on three key areas for business:

  1. Sales and Marketing -- We will explore the growing role and influence of the OEMs in the collision repair industry as well as the importance of monitoring your online presence. In addition the importance of focusing on the 3C’s (CSI, Closing Ratio and Cycle Time) in marketing your business.
  2. Production -- This includes ways to improve your Gross Profit through the estimating process, pay plans, gaining more throughput and what KPIs a collision repair center needs to monitor.
  3. Accounting, Finance and Human Resources -- What is the most profitable sales mix a collision shop should strive for to maximize gross profit? How can you get new hires from Zeros to Heros.

This program includes:

  • What role the OEMs will play in the future of collision repair and why
  • How to know what OEM certifications to pursue
  • How to attract and increase sales in today’s competitive environment
  • What is important to consumers, insurers and the OEMs 
  • The importance of your online presence and reviews in marketing and growing your business
  • Estimating tools to help capture more not included labor hours per RO 
  • What the best possible sales mix is to achieve maximum gross profit
  • What is your business worth? What are collision repair centers really selling for?
  • And much much more…
  • This course is recommended for: shop owners, managers, technicians, customer service reps, insurance representatives and PBE jobbers & distributors

Critical Thinking Diagnostic Skills - Mechanical | Technical

Instructor: G. Jerry Truglia - TST, ATTS

This seminar will cover how to sharpen your diagnostic skills, know where to find the first place to start, set up a diagnostic game plan, using strategy-based diagnostics and diagnostic routines use PCM strategies and enabling criteria. This seminar has information on batteries including coding and reprogramming, patristic draw, voltage drop, engine testing including relative compression, gas analysis, fuel flow testing, fuel trim, current ramping, PCM testing, pressure transduces, reprogramming, new ways to test EVAP and much more.

Practical Electrical and Scope Techniques - Mechanical | Technical

Instructor: Pete Meier - Director of Training, Motor Age

Do your palms get sweaty when your service writer hands you an electrical customer complaint? Are you proficient with your digital multimeter (DMM)? Is there a digital storage oscilloscope (DSO) gathering dust in your toolbox? Then attend this session! In this presentation, Pete will guide you to a simple understanding of often misunderstood electrical testing methods that will help you quickly isolate those pesky electrical gremlins with ease. He’ll also cover techniques for finding parasitic battery drains, how to use current for more than electrical testing and will show you a multitude of ways your scope can make your troubleshooting life easier when dealing with complaints on every system on the car. When it’s all over, you’ll never look at your DMM or DSO the same again!

Capitalizing on Customer Satisfaction - Mechanical | Management

greg merchand circle

Instructor: Greg Marchand, CTI

You say you have the best customer satisfaction in town, yet your competition says the same thing! How do you capitalize on already great customer satisfaction? This short, but intense, program delivers you the facts and industry best practices that will raise revenue and grow gross profit, and allow you to reach ever higher levels of customer satisfaction.

 

Aluminum Welding & Attachment Overview - Collision | Technical

jerry goodson headshot

Instructor: Jerry Goodson, Fox Valley

Aluminum continues to be a “material of choice” for several vehicle manufacturers in their quest to reduce overall vehicle weight to achieve greater fuel economy. In this session, participants will learn to correctly use aluminum welding and riveting equipment, as well as use bonding adhesives to attach replacement panels to aluminum-intensive vehicles. This is a hands-on course where you will be welding and using adhesives. The use of safety glasses, respiratory protection and work attire is required, including leather protective footwear. Auto-darkening welding helmets are available to use. (Max 12 per session)

Estimating Best Practices - Collision | Management

greg merchand circle

Instructor: Mel Schampers, Fox Valley

Estimates are the outline of repair strategy: Constructing estimates that meet cost-effective measures provide insurance partners acceptable KPI numbers while maintaining repair integrity and profit. This seminar is a study on break-points of repair/replace considerations and appropriate line item charges and understanding when repair is a best practice strategy and when replacement makes the most sense. It’s important for shops to offer customers cost effective repairs with integrity, while maintaining profit margins and desired cycle times. Informed estimators understanding and applying these concepts foster partnerships with insurance companies while maintaining profit margins technicians thrive on and managers appreciate. Covered in the seminar: Where the break-point for repair verse replace is; examples of when repair is appropriate and when replacing is best approach; cycle time considerations; legitimate line item charges; included and non-included item comparison between estimating systems – are you missing lines; and pros and cons of “Feather, Block and Prime” – you decide.

commitment to training sponsors

fox valley instructors header

mike andersen

Mike Anderson - Advisor | Instructor | Former Shop Owner

Mike Anderson is the former owner of Wagonwork Collision Centers, two highly acclaimed shops located in Alexandria, Va. An Accredited Automotive Manager (AAM), Mike is also a facilitator for Axalta Coating Systems, highly recognized Business Council 20 Groups in both the U.S. and Canada, as well as facilitates numerous courses for Axalta Coating Systems’ Educational Series. Mike has served in many postions over his career, including:

  • Member of Mitchell and MOTOR Advisory Board
  • ASE Test Review committee
  • Director of ASA Operations Committee
  • Virginia Automotive Legislative Committee and Board of Directors for WMABA
  • Member of CIC, SCRS, CAPA, National Auto Body Council and chairman of the State of Virginia Skills USA / VICA Contest Chairman 

 

jason_bartanen

Jason Bartanen - Director for Technical Relations, I-CAR 

Jason Bartanen is the director, Industry Technical Relations for I-CAR, at its I-CAR Tech Center in Appleton, Wis. Bartanen leads I-CAR’s Repairability Technical Support (RTS) Initiative and is responsible for the organization’s technical relationships with vehicle, tool, equipment, product and material manufactures. Bartanen has oversight of the I-CAR RTS Portal, a website designed to communicate collision repair information that contributes to complete, safe, quality repairs. Bartanen is responsible for oversight of all I‑CAR technical content, including courses, videos and other I‑CAR technical publications. Bartanen’s team is also responsible for the oversight of specialty training development and delivery for inter‑industry partners and the I‑CAR Industry Training Alliance. Prior to assuming his current role, Bartanen was responsible for oversight of all I-CAR curriculum and product development. Bartanen started with I-CAR in 1996 as a Technical Writer, has a BA in Communications from the University of Wisconsin Green Bay and is a member of the collision repair and refinish advisory committees at Fox Valley Technical College (FVTC) and Northeast Wisconsin Technical College (NWTC). Bartanen has been a member of the SkillsUSA National Collision Repair Technology committee since 1998 and is the segment leader for the collision repair attachment methods segment. Bartanen speaks frequently on vehicle technology and collision repair trends at local, national and international collision repair conferences. 

pete meier

Pete Meier - Technical Editor | Technician | Instructor

Pete Meier is the technical editor for Motor Age magazine and the Director of Training for the UBM Connect Automotive Group, serving both the collision and mechanical repair industries. He’s an ASE CMAT technician with more than 35 years experience, and has worked on every name plate you can think of from Audi to Yugo. His practical experience and passion for helping today’s technicians have led to his industry leading efforts on YouTube and social media and he was one of the first to offer unique “live” online training to his readers. He was also instrumental in leading the development of the first ever free training event offered to the industry, Automechanika Chicago, serving more than 2,000 attendees, becoming one of the largest training events ever held.

jerry g

G. Jerry Truglia – Shop Owner | Instructor | Author

G. Jerry Truglia has extensive experience in the automotive field as a technician, service manager, shop owner and technical writer. He is a senior curriculum developer who provides training programs for automotive and truck inspection and repair programs. He has provided on-board diagnostic systems, OBDII and automotive training for the states of Alaska, California, Connecticut, Ohio, Oregon, Illinois, Maryland, Massachusetts, Nevada, New Jersey, New York, Texas, Virginia, Wisconsin, Ontario and the U.S. Environmental Protection Agency. He is recognized by the EPA as one of the foremost OBDII experts, technicians and trainers in the country.  Truglia is Owner, curriculum developer and instructor for Automotive Technician Training Services (ATTS), in Mahopac, N.Y. And he is founder and president of Technicians Service Training (TST), a not for profit 501c3 education approved training group.  

greg merchand

Greg Marchand, CTI - Author | Consultant | Trainer

Greg Marchand is an author, industry consultant and passionate educator. As a former shop owner, Toyota business consultant and college teacher, Merchand is passionate about the health of the automotive industry and spends his days helping automotive repair organizations in the United States, Canada and Europe create higher levels of customer satisfaction, gross profit and employee retention. He designs and delivers knowledge-rich, engaging automotive service and sales curriculum for instructor-led and virtual instructor led training programs delivered by the Service Sales Academy throughout the U.S. and Canada. He also conducts in-shop process consultations aimed at helping organizations attain personal and organizational goals. His spare time is spent fishing, skiing and ice climbing. Marchand holds an undergraduate degree in automotive technology and an MBA in Organizational Sustainability.

mel-schampers

Mel Schampers, Fox Valley - Instructor

Mel Schampers conducts Collision Damage Assessment Training (CDAT) and targeted contracted training at business locations throughout the country since becoming a teacher at Fox Valley Technical College in 2001. He has 28 years of industry background prior to teaching, with extensive experience in all facets of auto collision repair. He is certified through ASE as a collision repair Master Technician and actively trains more than 70 I-CAR programs as an I-CAR instructor.

jerry goodson

Jerry Goodson, Fox Valley - Instructor

Jerry Goodson started in the collision repair industry in the same way as many do – sweeping floors, taking out the trash and occasionally getting to prep a few vehicles for paint in a body shop after school while a high school student. Following high school, Goodson went on to earn a degree in collision repair and refinishing from Fox Valley Technical College in Appleton, Wis., and spent more than 15 years as a collision repair technician. In 2001, he was hired by the Inter-Industry Conference on Auto Collision Repair (I-CAR) and worked as a collision repair technician, technical writer, instructional designer and a trainer. While at I-CAR, he was responsible for the development and delivery of specialized collision repair training for several automotive manufacturers and the inter-industry. In 2008, Goodson answered his calling to become a collision repair and refinishing instructor at Fox Valley Technical College. Goodson serves as a subject matter expert for the National Automotive Technicians Education Foundation (NATEF) and the Society for Automotive Service Excellence (ASE), and has been active in SkillsUSA as a chapter advisor, has organized and lead Rregional SkillsUSA events at Fox Valley and has served as a judge, committee member and segment leader of the National SkillsUSA Leadership Conference.

Have questions about Commitment To Training - Fox Valley Event? Contact Automechanika Chicago

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When & Where


Fox Valley Technical College
1825 North Bluemound Drive
Appleton, WI 54912

Saturday, October 15, 2016 from 7:30 AM to 4:30 PM (CDT)


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Automechanika Chicago

Automechanika Chicago's Commitment to Training program is dedicated to keeping America's technicians trained. Join us to keep up on the latest technician training news and trends.


The training program originated as "Automechanika Chicago presents Motor Age Training Live," an event that took place April 24-26, 2015. Thanks to our generous sponsors, event attendees were able to attend the training for FREE.

Here's what auto professionals who attended the training said about Automechanika Chicago:

  • 96% said they would definitely return 
  • 99% would recommend the training to other professionals.

Contact Us -  if you want to learn more about sponsoring the Commitment to Training program.

  Contact the Organizer
Commitment To Training - Fox Valley Event
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