WFH Alliance June Mtg - Trust, Flexibility, & Broken Attendance Policies

WFH Alliance June Mtg - Trust, Flexibility, & Broken Attendance Policies

Attendance in contact centers has been a top problem for decades. Is there anything we can do about it? Let's talk attendance strategy!

By WFH Alliance

Date and time

Thursday, June 12 · 10 - 11:30am PDT

Location

Online

Refund Policy

Refunds up to 3 days before event

About this event

  • Event lasts 1 hour 30 minutes

WFH Alliance June Meeting:

Trust, Flexibility, and Why Your Attendance Policy Might Be Broken.

Guest Speaker:

Dan Smitley - WFM Expert, ICMI Top 25, Speaker, Consultant

Traditional attendance policies - while important - sometimes do more to frustrate and demotivate employees than improve outcomes. In this session, Dan Smitley and Jeremy Hyde will explore traditional attendance policies and ways we may be able to infuse a bit more trust and clarity. They’ll share real-world experiences, highlight common pitfalls, and open the floor for discussion on what’s working (and not working) in today’s remote and hybrid contact centers. If your current policy feels broken, or even just burdensome, this conversation is for you.

Event invite with virtual meeting link will be sent several days before the event.

Tickets

Frequently asked questions

How do I access the virtual meeting?

The virtual meeting invitation and link will be sent to the email you register with several days before the event date.

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