Mastering the Art of Patient Engagement

Mastering the Art of Patient Engagement

A powerful 30-minute webinar designed to streamline patient scheduling and eliminate administrative bottlenecks in busy medical practices.

By Nicola Hawkinson, DNP, RN, RNFA, CPC

Date and time

Thursday, May 15 · 10 - 11am PDT

Location

Online

Refund Policy

Refunds up to 7 days before event

About this event

  • Event lasts 1 hour

Expect frontline insights from healthcare staffing, relatable anecdotes, and game-changing takeaways to empower your team. Don’t miss this opportunity to transform your practice’s efficiency!
Note: If you're unable to attend the webinar live, a recording will be sent to you after the event. Purchasing a ticket guarantees access to both the live session and the recording.

In this engaging session, Nicola will share actionable strategies, including:

- Preventing Lost Appointments & Missed Calls: Discover proven methods to minimize call abandonment, swiftly fill cancellations, and ensure no patient slips through the cracks.

- Streamlined Follow-Ups for Patient Retention: Explore tools and workflows to enhance post-op care, manage chronic conditions, and keep patients engaged for consistent returns.

- Optimized Scheduling for Multiple Locations: Learn best practices for centralized scheduling, real-time availability tracking, and seamless coordination across practices.

- Practical Tools, Tech, and Tips: Nicola will showcase effective software, staffing solutions, and process improvements that deliver immediate impact.

Join Nicola Hawkinson, nurse practitioner, healthcare operations expert, and founder of SpineSearch, for a powerful 30-minute webinar designed to streamline patient scheduling and eliminate administrative bottlenecks in busy medical practices.

Tags

Organized by

Nicola Hawkinson, DNP, RN, RNFA, CPC

Nicola Hawkinson, DNP, RN, RNFA, CPC, is a seasoned healthcare executive, clinician, and entrepreneur with over 20 years of experience bridging the clinical and business sides of healthcare. She is the CEO and Founder of SpineSearch, a nationally recognized healthcare recruitment, education, and consulting firm, and CORE Medical Revenue Cycle Management, a medical billing company that delivers customized RCM solutions to healthcare organizations.

Holding a Doctorate in Nursing Practice and the Certified Professional Coder (CPC) credential, Nicola combines deep clinical insight with operational expertise. Her work focuses on helping healthcare organizations build and retain high-performing teams, streamline revenue cycle processes, and improve overall financial and clinical outcomes.

$80