Challenging Communication During the Pandemic - A Practical Guide

Presented by Dr Penny Cotton, Palliative Care Physician, Peter Randall, Djerriwarrh Health Services and Alex Meerbach, simulated patient this webinar will explore many of the communication challenges faced by residential aged care during the COVID19 pandemic.

We will hear from those who were involved in supporting families during the Melbourne aged care outbreaks.

We will explore evidence based communication skills using a live role play with a skilled actor.

We will explore the challenges identified by participants from their own experiences and demonstrate practical tools for communicating with families.