Question 1

What is your cancellation policy?

Accepted Answer

We require a notice of 14 days for any cancellations. Please note, this starts from the day you booked on the website. If this notice period is not adhered to, the deposit is non-refundable and non-transferable

Question 2

Can I get a refund for my deposit?

Accepted Answer

Deposits are strictly non-refundable and non-transferable* unless the required notice of 14 days is given in writing from the day of your booking.

Question 3

What happens if I can't attend the course due to personal reasons?

Accepted Answer

We understand that unforeseen circumstances can occur. However, our policy is firm due to the administrative costs incurred. Unless there has been a death in the immediate family or a major health diagnosis (i.e. cancer) that prevents the student from continuing with their studies, we cannot offer a

Question 4

Can I transfer my deposit to another course?

Accepted Answer

Can I transfer my deposit to another course?
Deposits are non-transferable unless the required notice of 14 days is given in writing from the day of your booking.

Question 5

What if my transport is cancelled or I am unwell?

Accepted Answer

Unfortunately, we cannot refund or transfer your deposit due to these reasons. It's recommended to make sure your travel and personal plans are stable before booking.

Question 6

What if I must self-isolate due to COVID-19 or a similar virus?

Accepted Answer

Our policy remains the same. We cannot refund or transfer your deposit due to self-isolation requirements.

Question 7

What if I have a medical condition or I am Pregnant? Can I still attend and participate?

Accepted Answer

To ensure your safety and well-being during our training, please let us know ahead of time if you have any medical issues that would impede the learning process OR if you are PREGNANT. Some modalities are not suitable in pregnancy and we may need a medical note to confirm.

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