Today’s Consumers Expect More—Can Brands Accommodate?

Today’s Consumers Expect More—Can Brands Accommodate?

By Optimove

Date and time

Wed, 27 Mar 2019 18:30 - 20:30 GMT

Location

The Hoxton, Shoreditch

81 Great Eastern Street London EC2A 3HU United Kingdom

Description

Consumer habits have significantly changed over the past decade. Online, mobile, gens Y and Z, Facebook, Amazon, GDPR and many other modern phenomena changed the world as we knew it, ushering in a new kind of customer. One who doesn’t tolerate irrelevant marketing. Who expect brands to include them in conversations, not talk at them.

The new consumer comes with keen messaging filters and doesn’t allow just anyone to pass through their no BS barriers. They expect more, and those who can’t deliver? These brands are quickly left for the competition, and the customer takes their family, friends, and peers with them. To survive and thrive, marketers need to adapt to this consumer.

Join us at this PostFunnel Forum, where a panel of seasoned CRM executives will discuss how they shifted their marketing strategies to successfully accommodate the new generations.

Speakers:

Cecilia Munthe, Director of Customer Engagement at Deezer
Nina Dietrich, Director, Owned Channels at Culture Trip
Paris Anatolitis, Casino Marketing Director at GVC Group
Katie O'Leary, Head of UK Marketing at Hibob



18:30 Gathering & Registration
19:00 Drinks & Nibbles
19:30 Panel Discussion


This event is free of charge, but kindly make sure you RSVP as spaces are limited

Organised by

Optimove is the first customer-led marketing platform. Its solutions ensure that marketing always starts with the customer instead of a campaign or product. Customer-led marketing has been proven to deliver brands an average increase of 33% in customer lifetime value. It is the only customer-led marketing platform powered by the combination of 1) rich historical, real-time, and predictive customer data, 2) AI-led multichannel journey orchestration, and 3) statistically credible multitouch attribution of every marketing action. Optimove provides industry-specific and use-case solutions for hundreds of leading consumer brands including BetMGM, SodaStream, Pennsylvania Lottery, Papa John's, bet365 and Staples.

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