Join us for our Introduction to user research practices module. A four hour interactive session which is held online.
In this module you’ll learn two capabilities that user researchers need to have:
- Using strategic or policy objectives set by senior stakeholders to plan and prioritise research
- Understanding what a team needs from research
The goal of this module is for you to have an understanding of how to frame problems so that they are user-centric.
You’ll learn to;
- Interview stakeholders to understand their research needs
- Translate business strategy or policy into research objectives
- Get the scope of a research project right
- Explain the difference between a product and a service
- Reframe assumptions and solutions as user-centric problems to solve
- Advocate for user research to create change in your organisation
Core topics
- Checking for biases in how problems are described
- Common problems with problems
- Understand the outcome that the organisation needs
- Reframe the problem and the outcome from a users' perspective
- Writing 'how might we' statements
- How to negotiate to get the right scope and framing for research
Who should attend?
- People who want to make the case for doing user research in their organisation
- People who currently conduct research or will do in the future
- Those who scope research projects
- Those who work with researchers on project
Who is delivering this training
This module is being delivered by Paper, a Sheffield based user research and service design studio, in partnership with Sheffield Hallam University and Sheffield City Council
If you'd like to find out more about the training that Paper offer, please visit https://paper.studio/learn/
Software used
The call is hosted on Google Meet and the training is run on an online whiteboard called Miro. We recommend you create a free account for this at https://miro.com/signup/. You just need an email address to sign up.
We recommend using a laptop or a desktop computer to access this training as it is very interactive.
