Your journey to dependable delivery

Are you responsible for delivery management and tired of software releases dragging on forever? Sick of your team burning the midnight oil just to hit deadlines? Look no further.

Or perhaps you are someone moving into delivery management? We're here to equip you with the mindset, skillset, and toolset to help your team deliver consistently on time, all without micromanaging or frazzling your co-workers.

Elevating your delivery game is easy with our highly curated delivery management course.

Spend just 2-3 hours a week over 4 weeks and watch your delivery process transform.

What you get

• A practical approach to predictable and sustainable delivery management.
• 4 weeks blended learning (self-paced + live calls with trainers)
• 10-12 hours of self-paced learning content
• 5 hours of live calls
• Course workbook and templates
• 2 expert trainers

Dates and times

Kickoff call: 1 August 2024, 12 - 1 PM CEST

Consolidation Call #1: 8 August 2024, 12 - 1 PM CEST

Consolidation Call #2: 15 August 2024, 12 - 1 PM CEST

Consolidation Call #3: 22 August 2024, 12 - 1 PM CEST

Consolidation Call #4: 29 August 2024, 12 - 1 PM CEST

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Detailed Course Breakdown

Kickoff Call

• Overview of the course objectives and structure.

Module 1: Crafting Team Structures and Processes

Vision & Mission

• Connect team’s work to the company vision & mission.

Team Agreements

• Clarify roles and responsibilities and learn how to run a session to align expectations.
• Define communication channels and shared tools.
• Select and specify recurring ceremonies.

Stakeholders

• Establish communications with stakeholders (includes stakeholder mapping).

Bridge to Next Module

• How does work enter the backlog?

By the end of module 1, you will have tools to align on direction, responsibilities and core-processes, as well as clear communication channels, and stakeholder engagement strategies. You will learn to improve communication within your team, ensuring essential information remains readily accessible to facilitate self-organisation.

Module 2: Evidence-based Planning & Risk Resilience

Risk Resilience

• Spikes and experimentation.
• RAID (Risks, Assumptions, Issues, Dependencies).
• Skills Matrix to uncover knowledge gaps.
• Feature maintenance balance.
• Essential information to capture about work items.
• Decide who will work on what.

High-level and Iteration Planning

• Epic planning and tracking.
• Pick the right level of detail for planning.
• Planning vs looking ahead.

• Iteration Planning.

Bonus

• Epic mapping

By the end of module 2, you will understand the whys and the hows of multi-level planning including which amounts of detail are required at each level. You will also have several strategies to manage risk.

Module 3: Achieving Daily Delivery Fluency

Designing the Delivery Process

• Designing the analysis phase of the process.
• De-risking the implementation phase.
• Why visualise a process? What to visualise.

Tracking

• Measuring flow and process analysis through data collection.
• Tracking and visualising blockers and bottlenecks.

Reflection

• Retrospectives for continuous improvement.

By the end of module 3, you will be able to design your process and use visualisation to unblock work, understand if your process is working and safeguard your team’s concentration by reducing distractions. You will know which data to collect to inform and inspire process improvements.

At the end of the course you will understand the key factors in enabling software delivery flow and be able to implement them in your team.

Note: for cohorts of fewer than four people, the consolidation calls will be shortened to 45 minutes.