Betfred British Masters 2020
Date and time
Location
Close House
Heddon on the Wall Newcastle upon Tyne NE41 8BL United KingdomRefund Policy
Description
The Betfred British Masters is committed to providing a high standard of accessible facilities for all visitors.
We will have a team of volunteers based within the Information Centre in the Spectator Village who can help meet individual needs.
Accessibility
Personal Assistants
If you need a personal assistant to attend an event with you, the European Tour offers a complimentary carer ticket to disabled customers who have purchased a ticket. To request a carers ticket please contact the call centre on UK 01344 840550, Outside UK +44 1344 840550 or by emailing customerservice@europeantour.com
Proof of eligibility is required.
Blue Badge holders are also entitlied to complimentray parking in CP2 on presentation of the badge on the day of the event,
FAQs
If I haven't received my tickets, how do I obtain them?
All E-Tickets will be sent to your email address 14-28 days before the event.
What are my transport and parking options for the event?
On-site public parking is now available for pre-purchase.
Blue Badge holders are entitled to complimentary parking in CP2 on presentation of the badge on the day of the event,
Further transport information will be updated closer to the event.
How can I purchase Hospitality?
To request a brochure for any of our Hospitality Packages please call +44 (0) 1344 840 681 or email us at hospitality@europeantour.com .
You can also see the full list of available events and register your interest by visiting our website https://www.europeantourhospitality.com/
Grandstand Seating
Details of our grandstand seating will be announced in due course. To be the first one to know please subscribe to our newsletter on https://www.europeantour.com/my-et
Are there ID requirements or an age limit to enter the event?
- Under 12's are free of charge when accompanied by an adult
- Customers 12 to 17 years old are entitled to a Junior ticket.
- Customers 18 to 21 years old are entitled to a concession ticket.
- Customers 60 and over are entitled to a concession ticket.
- Students with a valid student card are entitled to a concession ticket.
Can I purchase tickets at the gate?
Tickets sold at the gate are subject to availability, we suggest to buy in advance to avoid any disappointment. Please note that a higher price will apply for on the day sales.
What can/can't I bring to the event?
- No picnics/picnic hampers allowed.
- The use of mobile phones is permitted but restricted to dedicated areas only, where event signage will refer to them as “mobile phone zones”. Only in these dedicated areas can calls be made or received; however, phones must remain on silent at all times.
- The use of any cameras, computers and other electronic equipment at the Tournament Thursday to Sunday is not permitted other than with the proper accreditation. Cameras are allowed during the Pro-Ams on Wednesday.
- Making, distributing broadcasts, commentary, news reports, data, results or statistics by any means in any format or media including any such by mobile phone or other wireless device is not permitted.
- Ticket holders consent to being photographed, filmed and recorded at the Tournament (including by CCTV), and consent to use of any such film, image or recording at the discretion of the promoter and/or European Tour and their licensees and partners without compensation or notice.
- No dogs (other than guide dogs) or other animals are permitted on the course.
- All promotional, commercial, political, religious or offensive items of whatever nature including, but not limited to, clothing, banners, signs, symbols and leaflets are prohibited.
- The ticket holder must comply with all relevant statutes, signs, safety announcements, directions of stewards and ground regulations while attending the Tournament. Breach of any of these conditions or any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the venue or event management to revoke this ticket and to eject the holder without compensation.
How can I contact the organiser with any questions?
Please contact European Tour ticket office.
By telephone: UK 01344 840550, Outside UK +44 1344 840550
By email: customerservice@europeantour.com
Is my registration/ticket transferrable?
Tickets cannot be resold. Any reselling of tickets will render it void.
The ticket remains the property of the Tournament at all times.
Do I have to bring my printed ticket to the event?
At the event, you can either present a printed ticket or have it ready to view via a smartphone.
What is the refund policy?
Tickets are non-refundable. Tickets cannot be exchanged for a different day.
Full T&Cs can be seen here: https://www.europeantour.com/european-tour/news/articles/detail/ticket-terms-and-conditions/