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Send custom surveys with SurveyMonkey

Integrate with eblink{SurveyMonkey=>https://www.eventbrite.com/apps/surveymonkey/ target=_blank} to send surveys and gather feedback from attendees. The integration imports attendee email addresses right into your SurveyMonkey account, and you can benefit from SurveyMonkey's easy-to-use features and survey analytics. To get started, go to your event's Manage page. Then click Apps and select "SurveyMonkey".

1. Go to your Manage page.

Event creators can log into their Eventbrite account eblink{here=>https://www.eventbrite.com/myevents target=_blank}. Then select your event.

2. Go to "SurveyMonkey" (under Apps).

TIP: If you already sent a survey, click "Manage your surveys and analyze responses" under "2. Send template to SurveyMonkey" to view results.

NOTE: If your eblink{event schedule has multiple dates/times=>https://www.eventbrite.com/support/articleredirect?anum=3467}, you can only send a post-event survey for an individual event in your schedule — not all events at once. To get started, choose a date from the Individual Event Selector at the top of the Manage page.

3. Choose "Get App".

4. Allow SurveyMonkey to access your Eventbrite account.

By choosing "Allow," you're allowing SurveyMonkey to access general information about your events (like the date, time, location, and event description). Check out eblink{Eventbrite's Privacy Policy=>https://www.eventbrite.com/privacypolicy} and eblink{Terms of Service=>https://www.eventbrite.com/tos} for more information. Once authenticated, you'll be brought back to your event's Manage page.

5. Select your survey option in Eventbrite.

You have several options to choose from: • Standard: You can see an example of Eventbrite's standard template under "Preview." These questions can't be edited or customized. • Professional: The professional template is a good option for conferences or business events. When you select professional, the word "professional" will be added in front of the word "event" in your survey questions. • Entertainment: Choose the entertainment template for events like concerts or plays. Similarly, the word "entertainment" will be added in front of the word "event" in your survey questions. • Endurance Sport: Want to find out how attendees liked your 10K? The endurance sport template is a great choice, and the words "endurance sport" will be added in front of the word "event" in your survey questions. • Create a new survey: With this option, you can create custom questions for your survey right in SurveyMonkey. • Copy an existing survey: If you already created a survey in your SurveyMonkey account, you can choose this option to copy that survey and send it out to your attendees.

PRO TIP: Check out SurveyMonkey's eblink{best practices on collecting data=>http://help.surveymonkey.com/articles/en_US/kb/Collecting-secure-data-and-privacy-best-practices}.

6. Choose your audience. Then click "Continue".

NOTE: If you didn't eblink{collect information for all attendees=>https://www.eventbrite.com/support/articleredirect?anum=3262}, a survey will only be sent to the ticket buyers' email — not each attendee.

7. Log in to SurveyMonkey.

8. Continue (send now) or "Schedule Later Delivery" (send later).

9. Analyze your survey results.

You can eblink{analyze your survey results=>http://help.surveymonkey.com/articles/en_US/kb/How-to-analyze-results/} in SurveyMonkey.

TIP: Many of your attendees may complete their survey using a mobile device. Check out SurveyMonkey's eblink{tips on designing your survey for mobile devices=>https://www.surveymonkey.com/curiosity/optimize-mobile-surveys/}.

PRO TIP: Review SurveyMonkey's eblink{best practices on how to build and manage contact lists=>http://help.surveymonkey.com/articles/en_US/kb/Opted-Out-or-Bounced-Contacts}.

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