Question 1

How many tickets can I buy?

Accepted Answer

TICKETS ARE LIMITED TO FOUR  PER CUSTOMER. 
NO TICKETS ARE SOLD AT THE DOOR.

Question 2

Can I refund or exchange my ticket?

Accepted Answer

Tickets are refundable or exchangeable up to 48 hours before the event.  If you request a refund, your ticket value will be refunded but not Eventbrite fees. If we cancel, you’ll receive a full refund.

Question 3

How suitable is the event for younger children?

Accepted Answer

Children should ideally be at least 8 years old; parents are encouraged to use their discretion.

Question 4

What about wheel chair users?

Accepted Answer

Due to the historic construction of the telescope domes, the telescope is not wheelchair accessible at this time.

Question 5

What time should I plan to arrive?

Accepted Answer

Doors open 45 minutes before the lecture beings. The lecture will begin promptly so please arrive on time!

Question 6

When is the latest that I can arrive? When do the doors close?

Accepted Answer

Doors will close to all ticket holders when observing begins. Please check the above event description for exact times. If you know you will be late, please email us at tickets@ucolick.org and we will do our best to try and accommodate you.

Question 7

Are there accommodations for special assistance needs?

Accepted Answer

If you or a member of your group has difficulty with stairs, please contact us. We will do our best to make the appropriate accommodations.

Observing Night: Wednesday September 3, 2025