ABOUT LUNCH & LEARN: Intro to ITIL version4 Service Value Chain

The Service Value Chain exists as the core of the ITIL 4 Service Value System, it is informed and impacted by each of the other aspects of the Service Value System. Through this interaction and the six key activities of the Service Value Chain, value is delivered to stakeholders in the form of services and products.

Learn what is the Service Value Chain (SVC) and how it helps IT Service Management think about workflow solutions.

INSTRUCTOR:

Victor Treat | Sr. Director of Education @ New Horizons

ABOUT COMPANY:

New Horizons South Florida maintains a relentless focus on helping our clients achieve success. We are the #1 IT training company in the South Florida region with locations in Miami, Fort Lauderdale and West Palm Beach! As a learning solutions provider, we have partnerships with the industry’s top vendors and offer training in the following specialties:

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